04/04/2017
Looking for Technical Sales and Support Executive (Inbound voice)
Experience required: 0 months - 5 years.
Educational Qualifications: Graduate/Post Graduate (Non-Technical / Technical)
Salary: 13,000/- to 40,000/- per month
(Excluding incentives)
Commission basis also welcome.
Job Summary:
1) Handling Inbound International Voice calls.
2) Resolving the technical issues related to software /hardware for US based clients.
3) Document the calls to ensure all information is captured.
4) Maintaining secrecy of data.
5) Adhere to standard operating procedures required by the process.
6) Attend briefings, training/refresher sessions and meetings as required.
7) Should be able to work in rotational night shifts.
8) Candidate must possess excellent verbal and written communication skills.
Skills Required:
a) Must have basic knowledge of desktop, laptop technical troubleshooting.
b)Knowledge about Windows troubleshooting. Hands on Windows Xp, Vista ,Windows 7/8/10.
c) Printers and other plug and play devices troubleshooting
Meals and Cab provided
Location : Noida
Contact : 7840895551