Smart Solutions of New Bern

11/17/2025

A heartfelt thank you to all of my clients of the past 6 years. I'm going to be closing shop at the end of November to begin my transition to being a full time artist. I've truly enjoyed the experience of working with all of you; many times I've felt as if I were working with friends instead of working for a client. Those who have been into my office know from the paintings on the wall that I'm a dedicated artist, too, and ultimately, that's where my path is leading me, but the last six years of servicing New Bern's IT needs have truly been soul satisfying. 💙
--With my deepest appreciation, Chris Wagner, owner of Smart Solutions of New Bern

04/18/2024

Facebook Virus Alert!
Do not click on these "ads"! I've had multiple clients call me in the last two weeks about their computers being locked up, with a message saying to call Microsoft. In reality, your computer is NOT infected, but the only way to back out of the lockup is to turn off your computer manually. This scam wants you call the number that appears on the screen, at which point they will instruct you to let them in to your system.
If an ad looks like this, READ THE COMMENTS before clicking. Or better yet, JUST DON'T CLICK.
Reporting these to Facebook will go nowhere, they will reply back that everything looks fine to them. (FB doesn't care as long as they get their ad money.)
If you get locked out due to one of these, call me at my office and I will help you.
(252) 631-5828

12/06/2023

IF by chance that 317 clicks does not fix your problem, give me a call and I'll help you out! 😂

11/11/2023

03/21/2023

Many problems are caused by updates. Thankfully, most are able to handled with a low cost correction. If you need help with an update issue, or any other problem, give me a call! 252-631-5828

Windows 10’s latest update suffers from some weird bugs, including telling you it’s installed, when it actually isn’t.

01/06/2023

Ha! This is so many of us everyday!

If you need help recovering or getting around passwords, give me a call, I can likely help.

08/24/2022

Whew! We Survived!

04/26/2022

I'm losing count of the "slow" computers that I've brought back to "Like New" state by simply replacing the mechanical hard drive that it came with, with a new Solid State Drive. Nothing moves internally, which equals to a blazing fast computer for far less than the cost of new one, plus when you turn it on, it's EXACTLY the same as it was when you dropped it off!
Come in or call for details. 2601 Trent Road, 252-631-5828

04/13/2022

Truth!
But of course if your internet speed is reminding you of the good ol' days, give me a call and I can help.
252-631-5828 - Ask for Chris

04/08/2022

😳😳