MouseCalls Technology Solutions

12/14/2025

Employee offboarding is a critical security step, not just a formality. One overlooked login or forgotten device can put your entire business at risk. A structured offboarding process helps ensure access is removed, data stays protected, and nothing slips through the cracks

11/25/2025

Goodbye file-sharing nightmares. Our members get clarity, control, and nonstop 24/7/365 support

11/19/2025

💻 Security isn’t a one-time thing. Neither is our support.
Every member gets ongoing, dedicated IT assistance.

11/11/2025

💡 Not sure whether to save in OneDrive or SharePoint? Our Helpdesk team is here to guide you every step of the way. Members get expert support for all of their technology needs!

11/07/2025

⚠️ AI is powerful, but it’s not infallible. Relying on it for critical or confidential information can lead to serious, even dangerous errors. Always verify before you trust. ✔️

11/05/2025

Never stuck again. 🙌
Members get round-the-clock helpdesk support — from handy tricks like this to full troubleshooting assistance.
Because tech should work for you, not against you. 💪💻

08/31/2025

Check out our first post on Instagram and give us a follow !

From our beginnings as a one-man show in the late ’90s, MouseCalls has grown into a nationwide team protecting what matters most—your identity, finances, and data—across 26 states.
Today, our subscribers enjoy 24/7/365 U.S.-based support, proactive monitoring, and backup systems that never sleep. Because in a world where threats don’t clock out, neither do we.
Whether you’re working late, traveling, or simply streaming your favorite show, we’re always on call to keep you safe, secure, and stress-free. Think of us as your digital bodyguard—minus the sunglasses and earpiece.
Follow along for real-world tips, behind-the-scenes insights, and solutions that help you stay a step ahead of the bad guys—because your peace of mind is our full-time job.

05/14/2021

We are very proud to unveil our latest website project for one of our favorite clients, HonorGuard Pest Management! If you need a website done for your business, church, or non-profit, make us your first stop! We took their web presence from "meh" to WOW. Mention this post and get 20% off YOUR new website through May 31. Check out their new look at www.honorguardpest.com

HonorGuard Pest has distinguished itself as the premier pest control provider in Nashville, Knoxville & Atlanta. We are determined to provide a unique service experience that is grounded in a powerful work ethic. We won’t stop until our customer is completely satisfied.

01/20/2021

SCAM ALERT - Over the last 48 hours, MouseCalls has had at least two clients report that they were scammed by individuals purporting to "need to register them for their Covid vaccine." One client allowed the scammers to access her computer and suffered financial losses in the hundreds as a result.

While not new, the scammers are now hijacking legitimate websites and pushing through full-size pages that appear to be urgent and legitimate registration forms. Victims are provided a number to call as well as a form to fill out that includes a request for personal information such as their Social Security Number, date of birth, street address, and more.

Quick tips:

You cannot pay to have your name put on a list to get the vaccine. That's a scam.

You cannot pay to have early access to the vaccine.

No legitimate entity will call you unannounced and start asking you personal questions to "ensure your place in line."

If you have experienced any of these scams, you may let us know, as well as file a report at

https://reportfraud.ftc.gov/ #/.

As always, if you want to see if your email address has been part of any known breach, you may check it free of charge here:

https://mousecallsonline.com/email-breach-check/

10/26/2020

Mac users - our engineers are reporting seeing this problem in the field. Apple has released a bad update which is breaking both HP printer functionality as well as Amazon Music. There is apparently no fix yet. If you use an HP printer, you may not be able to print until Apple releases a fix. We will keep you updated!

Some users are reporting that they can no longer print to HP printers, or can't continue playing Amazon Music through the dedicated app, because of a macOS error that claims the software is malware.

08/11/2020

One small little laptop, stolen from a small healthcare provider. No big deal, right? Think again...that provider is now paying a $1Million fine to the Office of Civil Rights for improperly secured patient information. If you think HIPAA and federal law won't notice your healthcare practice because you are small, you are gambling your livelihood. https://www.jdsupra.com/legalnews/million-dollar-laptop-hipaa-encryption-50894/?

The United States Department of Health and Human Services (HHS) has closed an investigation into a Rhode Island health system stemming from a 2017...

08/06/2020

Are you still running Windows 7? The FBI just released an alert that confirms you need to stop using Windows 7 as soon as you possibly can. Cybercriminals have begun aggressively attacking it. https://www.zdnet.com/article/fbi-issues-warning-over-windows-7-end-of-life/

The FBI says companies running Windows 7 systems are now in greater risk of getting hacked due to a lack of security updates.