Naples Top Tech, LLC

03/10/2024

Join the Parade and support our industry! Swipe left to see more of our first day of the 2024 Parade of Homes!

02/29/2024

07/21/2023

12/31/2022

75” Samsung Frame TV install.

07/29/2022

Naples Top Tech, LLC is proud to be a Lieutenant Level Sponsor for the Cops and Kids Back-to-School Shopping Trip brought to you by the Naples Fraternal Order of Police #38.

This program is near and dear to our hearts because it is designed to help underprivileged/less fortunate children to get the much needed clothing and school supplies they deserve! At Naples Top Tech, we believe that no child/family should have to struggle to provide the basic necessities to attend school. School is a gift for our children and they deserve to enjoy school without having to worry about supplies or clothing. These kids will be our future leaders, lets embrace them and help them reach their full potential in any way that we can!

We understand that not everyone can donate, especially in these difficult times; however, spreading the word helps just as much! Please stand with us and help spread the word so that we can take care of as many families and children as possible!

02/26/2022

HowTo Tutorial on how to test continuity on a twisted pair category wire that has an issue with the brown wires a.k.a. Wires 7 & 8 of our pin out. Wires 7 & 8 provide not only gigabit speeds but also PoE for devices like WAP or VoIP phones.

Hope this tutorial is helpful, if you like please click like and subscribe as well as put some comments below of videos you would like to see us make in the future.

09/09/2020

General Summary. We are seeking a highly competent enthusiastic Help Desk/PC Repair Professional to join our team! This position requires an intermediate background in information technology and a strong knowledge of PC hardware installation, repair, testing and troubleshooting. You will use your expertise to monitor and support our customer’s IT systems. You MUST have the ability to communicate effectively and efficiently.

The ideal candidate will have experience with the following:
• Active directory
• Firewalls
• Switches
• VoIP phone systems
• End point protection
• Microsoft teams
• Office 365
• Microsoft Azure
• Server administration
• Workstation support
• ANY OTHERS THAT ARE A PLUS??

Responsibilities:
• Consult with clients & vendors to resolve IT issues
• Provide hardware and software support for all clients systems
• Move, install, uninstall and configure personal computers and any associated peripherals for use on the network.
• Install data communication cables throughout new and existing offices.
• Install, maintain and uninstall end-user software.
• Diagnose and resolve PC problems either by repairing the problem, or accelerating the problem to an IT Supervisor or outside vendor.
• Troubleshoot network problems and work closely with network engineers to resolve network problems.
• Diagnose and repair printing problems.
• Troubleshoot and resolve software issues either by correcting the problem, or accelerating the problem to a IT Supervisor or outside vendor.
• Assist client base with any questions regarding hardware and software on Company PC’s.
• Take help desk calls and submit tickets on end user’s behalf when necessary.
• Perform miscellaneous duties as assigned by Supervisor and any other duties as required.

Qualifications:
• 2+ years of experience in information technology
• Excellent personality is a MUST HAVE!!!
• Ability to work under pressure and handle multiple problems simultaneously
• Effective written and verbal communication skills
• Knowledge of hardware technology and concepts
• Knowledge of system administration of workstations and servers
Experience:
• IT Support: 2 years (Required)
• relevant: 2 years (Required)
License:
• A valid IT Specialist certification (Preferred)