IRepair

10/14/2026

Know where your money is going! If you don't understand what a technician is explaining or describing....ask questions. I've seen lots of things throughout my experience, but this one yesterday:
Customer had brought their gaming PC in for a diagnostic due to not powering on. The customer had provided information that they went through another local shop and paid over 2700.00 to have this gaming PC "custom built". What the customer didn't know at the time (certainly does now) is that the shop had just ordered him a pre-built computer from a site for an estimated $800-$1,000 less than what he paid them for this "custom built" PC. They had described to him as if they were ordering all of the parts and putting it together for him. That's definitely not what they did.
How do I know this? The PC in it's current state won't power on because the motherboard is faulty and needs to be replaced. Normally not much of a problem. In this instance, this particular motherboard was only made and manufactured for this specific pre-built system. I even contacted the pre-built manufacturer and confirmed this. Not only did you charge the customer nearly 1,000.00 for something you really didn't do anything for (other than put your stupid sticker that is nearly impossible to get off, on a customer's personal property, as a reminder of where they won't go ever again), but you did nothing! As a business owner, I understand making money, but an estimated 800.00+ based on MSRP from 2 years ago??? That's absolutely insane for a business practice. That's not customer service, its pure greed and taking advantage of people. I learned long ago not to act as if the customers will never know what happens behind the curtains, but in situations like this.....oh, they'll find out. I realize that this company never does any wrong, as they have so much experience that they brag about and throw around when a complaint arises, but, as a company and in providing customer service, you guys need to do so much better. If I was this customer, I'd be suing you and putting up billboards to spread the word of how shady and greedy this was. I'm not (thankfully). Sorry for the book, but I feel the need to put a little PSA out there for any potential customers to the tech repair industry. The image is not mine, but this company used it before when looking to hire technicians. Y'all know who you are.

07/25/2026

Customer brought in an Xbox Series X with a damaged HDMI port that was completely pulled from the board and ripped one of the pads with the port. I was able to replace and repair the pad , install a new port, and the console is back to working like new!

07/20/2026

LOCAL BUSINESS GIVEAWAY!

Winston Speedway wants to give back to the businesses that support our community.

We're giving 10 local businesses 10 FREE General Admission tickets each to our Chaos on the Clay event on Saturday, July 25!

How to Enter

Tag your favorite local business in the comments.

Like the comment for the business you want to support.

Share this post and encourage others to support your favorite business.

The 10 businesses with the most likes on their tagged comment will each receive 10 FREE General Admission tickets to hand out to their customers, employees, family, or friends.

Winners will be announced Wednesday, July 22 at 5:00 PM.

We'll contact each winning business to coordinate ticket pickup before race day.

This is our way of saying thank you to the businesses that make our communities great. Whether it's a restaurant, repair shop, salon, hardware store, coffee shop, dealership, or any other local business, we want to help send people their way.

Chaos on the Clay
Saturday, July 25

75-Lap Enduro – $2,000 to Win

If 4 or more buses enter: 25-Lap Bus Enduro – $2,500 to Win

Midwest Dirt Compact Touring Series

Tag a business. Vote by liking their comment. Help them win 10 free tickets to one of the biggest nights of racing this season.

07/11/2026

Customer brought in a PS5 for an HDMI port replacement and there was additional damage to the board. A few pads were broken off and had to be replaced. Grinded some trace lines, made some new pads, and soldered a new port. Console is back up and running great!

11/26/2025

Stop by and take advantage of our amazing specials for Black Friday! Now is the time to get your damaged tech fixed. Bring your devices to West Michigan’s highest rated and most trusted tech repair shop, iRepair. Visit us at www.irepairyourtech.com , call or text us at 231-343-5131, or stop by the shop at 833 W. Summit Ave., Suite B, Muskegon, MI. 49441.

Repairing cell phones, game consoles, tablets, laptops/PCs, smart watches, and micro soldering

04/15/2025

We will be closed April 16th-24th on vacation. We apologize for any inconvenience. If anything is needed or you have any questions, feel free to email: [email protected] and I’ll reply as soon as I get the chance. Thank you for understanding and being an iRepair customer.

03/15/2025

iRepair will be closed from March 17th through March 22nd. I will be attending a training certification that will allow me to provide even more services to iRepair customers and West Michigan. I apologize for any inconvenience and appreciate your patience and understanding. I will resume normal business hours on March 24th.

02/14/2025

Customer had brought in a phone I with the power button not working. I opened the phone to inspect and the cable for the power button was somehow severed. After searching dozens of sources, I was unable to find a replacement power button for the phone. So I offered an emergency solution to the customer of removing the shielding over the trace lines of the cable and run jumper lines to reconnect where it was severed. The repair was successful and the customer has a working power button and phone again.

02/14/2025

Customer brought in an iPad that wasn’t charging. After running diagnostics, the IC chip was faulty and needed to be replaced. Just to show the size of some of the board components we work with or repair, the chip on the left is next to a dime under my microscope. One of the other pictures shows all of the solder connections under the chip that make contact with the board. The IC chip was replaced and the iPad is taking a charge again.

02/14/2025

The work I see from other repair shops around me never ceases to me. The lack of concern for customer devices for the money some of these other places charge??? This is a screen replacement on an iPhone XR. There are 13 screws to remove to perform this repair. A previous shop put 5 of those screws back in the wrong place and 1 screw is missing completely. Putting the incorrect screws in the wrong place can cause long screw damage or the screw can easily come loose because it doesn’t fit properly. Long screw damage can happen because the incorrect screw in the wrong place is longer than the correct screw and the canal it screws into. The screw can go beyond the canal and into the board which can sever trace lines and connections within a board circuit. Long screw damage can cause severe and potentially unrecoverable damage to a device board. If a screw were to become loose or fall out of an incorrect canal, it could puncture the battery or wedge itself in a place where damage can happen easier. iRepair cares. Other places don’t seem to as much. I see things like this several times a month. Just want to try bringing awareness to customers that some repair shops do things because they’re sloppy, not properly trained, or think it won’t matter because they’re sloppy customer won’t see it.