Peachtree Broadband Fiber

06/05/2026

Earlier today, a widespread power outage affected much of our service area in Peachtree, including the Peachtree Broadband Fiber office. Unfortunately, our backup generator, which had recently been serviced, experienced an unexpected failure during the outage. As a result, our office phones, internet, and customer support systems were temporarily unavailable.

We know this was frustrating for customers trying to reach us, and we sincerely apologize for the inconvenience.

The good news is that commercial power has been restored, our generator has been repaired, and our systems are back online. As the network and equipment complete their reboot processes, some customers may experience a delay before their modem reconnects. Please be patient as services fully restore across the network.

If your internet service does not return on its own, please try unplugging your modem for 30 seconds and then plugging it back in. A simple power cycle may help it reconnect more quickly.

Our team is working through any messages and customer concerns that may have accumulated during the outage. We appreciate your patience and understanding as we get everything back to normal.

Thank you for supporting a local provider.

— The Peachtree Broadband Fiber Team

05/28/2026

Due to a power outage and damage to our cable customers in the Fairview area may experience an outage this evening. Due to weather and safety our technicians will be in the area performing repairs tomorrow morning. Thank you.

05/21/2026

We’re reaching out to let you know that we are currently performing some scheduled maintenance to improve our network near Briarwood Dr., Mountain Stream Rd., Harshaw Rd., and the surrounding areas. We truly appreciate your patience while our team works to make your service even better! We're sorry for any brief interruption this may cause to your day.

04/30/2026

We would like to inform you that we have technicians currently performing maintenance in the Tarheel area. Please be aware that you may experience intermittent service interruptions while this work is being completed. We appreciate your patience as we work to maintain the quality of our network.

04/23/2026

We would like to inform you of a service disruption near Old Peachtree Road & Messer Road.

Our technicians are upgrading equipment to enhance our service and improve your overall experience. We apologize for any inconvenience and appreciate your patience as we improve our network.

04/16/2026

Our technicians are currently working in the Fall Branch and Willscott Church Rd area to replace a power supply in our cabinet. As soon as they finish this work, your service will be restored.

Thank you for your patience and understanding while we complete these necessary repairs.

04/16/2026

We would like to inform you that the internet outage in your area has been resolved.

To restore your connection, please power cycle your modem by following these steps:

1. Unplug the power cord from the back of your modem.
2. Wait for at least 30 seconds.
3. Plug the power cord back in and allow a few minutes for the device to reboot.

Thank you for your patience.

04/15/2026

We have a large outage. Technicians are dispatched to repair the issue.

03/25/2026

The circuit we purchase that travels through Marietta was cut early this morning. We are now operating on a backup circuit. If your internet is still down please reset your modem and router by unplugging it for at least 30 seconds. This should initialize your equipment.

03/13/2026

We apologize for the loss of service yesterday, March 12th. Peachtree Broadband Fiber connects our customers to the global internet backbone through circuits purchased from top-tier network providers. To ensure stability and redundancy, we purchase two separate circuits from two different companies that route traffic along different paths.

Yesterday, both of those routes experienced failures, either in whole or in part, which left many of our customers without service. Our office systems and phones were also affected yesterday afternoon, making it impossible for us to communicate updates at the time.

Late yesterday afternoon, our primary provider notified us that the damaged fiber had been located near Ball Ground, Georgia. Repairs were initiated as soon as the issue was identified. We regained service at approximately 8:00 pm last night through our secondary service provider. We were notified that repairs to the fiber from our primary service provider were completed at 4:10 am this morning.

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