Tel-A-Friend

12/17/2024

The inbound calling impairment appears to be resolved. We will continue to monitor this closely for the remainder of the day. If you continue to experience issues, please contact support.
517-339-7878

12/17/2024

Inbound Call Routing Issue

New incident: Investigating

We sincerely apologize we are currently experiencing a service disruption.

We are investigating reports of intermittent inbound calling issues. We will provide more detail as soon as possible.

Time posted

Dec 17, 11:50 EST

08/14/2024

All services have been restored. Thank you for your patience and understanding.

08/14/2024

🚨 Service Update 🚨

We are currently experiencing an outage on one of our provider's nodes. Our team has identified the issue, and we are working diligently to resolve it as quickly as possible.

If you need immediate assistance, please contact us at our emergency number: 1 (517) 657-5111.

We appreciate your patience and understanding during this time. Please stay tuned for further updates.

05/16/2024

Introducing ConnectUC!

We’re excited to introduce ConnectUC, our new softphone app!

With ConnectUC, enjoy:
🔹 Crystal clear calls
🔹 Instant messaging
🔹 SMS and faxing

Watch our video to see ConnectUC in action! 🎬👇
And contact us today to get started @ Tel-A-Friend: call or text 517-339-7878.

03/21/2024

📢 Great News Everyone! 🎉

We're thrilled to announce that all inbound calling services have been fully restored and are now operational. We sincerely appreciate your patience and understanding during the downtime. Should you experience any issues or have any concerns, please do not hesitate to reach out to our support team.

Thank you for your continued support! 📞✨

03/20/2024

Please be advised some of our customers may be experiencing inbound call issues. We will provide more information as it becomes available. Sorry for the inconvenience
Time posted
Mar 20, 15:53 EDT
Components affected
Partial Outage PSTN Connectivity

03/08/2024

🚀 Enhance Your Business Communication with Tel-A-Friend's New Service & SMS Plans! Discover tailored solutions designed to streamline your operations and boost connectivity.

🔹 Professional Service Plans: Choose from a range of plans including essential features like Auto Attendant, Call Transfer, and Voicemail to Email, to advanced functionalities such as Desktop App, Voicemail Transcription, and comprehensive Call Center capabilities. Elevate your communication strategy with features that fit your business needs.

🔸 Business-Optimized SMS Plans: Whether you're a small team or a large enterprise, our SMS plans offer scalable solutions to keep you connected. From basic messaging needs to extensive communication requirements, we have a plan that suits your business.

📈 Plus, take advantage of our Instant Fax Portal and seamless CRM Integration, compatible with over 100 different CRM software programs, to further enhance your business operations.

Explore the possibilities and find the ideal solution for your business at https://tel-a-friendinc.com/service-plans-1 💼 Embrace smarter communication with Tel-A-Friend.

  Ideal for individuals or small teams, offering a basic yet comprehensive      messaging package. Additional users enjoy a discounted rate

08/23/2023

🌟 Elevate your business communication with Tel-A-Friend's exceptional VoIP solutions! 📞💼 Unlock seamless connectivity, crystal-clear calls, and enhanced productivity. Experience the future of communication today. Click below to explore our hosted VoIP options! 🌐🚀