North Branch Tech Services

10/22/2026

Welcome to the team, Matisse! We love having you here!

BIO:
Driven by a lifelong curiosity for how technology works, Matisse built his first PC in middle school, turning IT into a focus throughout his high school years as he learned to repair video game consoles. His fascination with learning technology led him to the Center for Technology Essex for web design, where networking became his ultimate focus. Matisse went on to earn his Associate Degree in Information Technology from the Community College of Vermont.

Matisse prides himself on clear communication and practical troubleshooting. His combination of technical knowledge and strong customer service experience, gained through personal device repair and client-facing roles, makes him a valuable addition to North Branch Tech. Matisse's current goal is to deepen his expertise in networking infrastructure to help support our clients.

Automotive work is his other big passion, and you can usually find Matisse wrenching on cars or behind the wheel on his racing sim when he's not helping you at North Branch Tech!

10/22/2026

Here’s the reality for business owners:

When widespread internet systems fail or need emergency patching, it’s entirely outside of your control. Which is exactly why you must heavily protect the things that are within your control.

Days like today are a stark reminder of why proactive IT management is critical. We ensure that your users, devices, Google Workspace and Microsoft 365 accounts, and more, are protected and proactively managed.

When the broader internet is having a bad day, a hardened local environment is your best defense.

From AI-discovered PHP vulnerabilities to flaws in Node.js and popular AI tool LiteLLM, cybersecurity teams have plenty to worry about this week.

10/20/2026

¡Dios mio!

Hot, cheesy, and perfect for a quick bite, try our new Pizzettas. We love a little cheese-pull!

10/12/2026

North Branch Tech is closed today in honor and recognition of Indigenous Peoples' Day.

Indigenous Peoples' Day[a] is an official city and state holiday in various localities in the United States that celebrates and honors Indigenous American peoples (Native Americans) and commemorates their histories and cultures.[1] It is celebrated on the second Monday in October. It began as a coun...

10/09/2026

The end of this work week marks 5 whole years that North Branch Tech has been happy and grateful to have Chris Bilodeau on our team!

Since starting, he has taken on the role as our Break-Fix Manager, as his technical ability, honesty, and passion for providing top-notch support and care to our clients makes him very much a mascot for what we stand for.

Congrats, Chris, on 5 years being such a core part of our team! Here's to hopefully many, many more!

09/17/2026

There are certain things that AI is definitely good at. One thing it is not good at is generating marketing materials. We've had our fun with some AI images for holidays, and even an AI video to demonstrate the danger of deepfake videos where someone can simply take a photo of you and make a video of you saying whatever they want you to say... but with us, we prefer authenticity.

Anyone can use AI to generate quick posters that have poorly rasterized text, with a ton of artifacts around the text, or have totally illogical visual elements. We get it if you're busy and just want to get some messaging out there, but it's just not how we prefer to do things.

When you're hiring North Branch Tech, you're hiring the real deal.

09/14/2026

HOW YOU GET COMPROMISED:
"the user is instructed to copy the text and paste it into the Windows Run, PowerShell, or macOS terminal and click Enter"

Unless you are absolutely sure you know who you are talking to and it's someone you actually trust, never copy commands that someone provides to you and then paste and run them on Windows Run (Win + R), PowerShell, Command Prompt, Terminal, or the macOS terminal.

Simplicity—combined with the difficulty of getting stuff done—makes ClickFix ideal.

09/11/2026

For years, we've proudly served Vermont residents, small businesses, and plenty of nonprofits, building a proven track record as the area's most trusted and client-friendly managed IT provider. Our commitment to quality service is why we have a 5-star average for our reviews!

At North Branch Tech Services, we know that hiring a dedicated IT department shouldn't be a luxury. By partnering with us, you get proactive protection that keeps your staff productive and your data secure. Most importantly, it ultimately saves your business money by preventing disastrous, expensive downtime.

Would you rather pay a predictable monthly fee for a smooth ride, or get hit with unexpected IT costs that causes your operations to screech to a halt?

If you want an IT partner that is friendly, approachable, and proactive, we are happily here for you.

Reach out to [email protected] if you're interested in our managed services for your business! You can also reach out if you have other IT needs, including computer diagnostics, repair, data migrations, new device setups, and you name it.

09/11/2026

https://www.bleepingcomputer.com/news/security/over-36-000-plex-servers-unpatched-against-recently-disclosed-flaws/

Over 36,000 Plex Media servers exposed online remain unpatched against multiple security vulnerabilities and are vulnerable to attacks.

04/20/2026

Apple CEO Tim Cook Stepping Down, John Ternus Taking Over ⬇️