NGA - Next Generation Advanced

NGA - Next Generation Advanced We help you leverage technology to make communication easier on both sides of the 9-1-1 call.

We do that with a secure, cloud-based NG9-1-1 solution to streamline the route between the emergency and the response.

Cloud vs. On-Premises 911 Call Handling: A Decision Framework for PSAPs"Why isn't your call handling system in the cloud...
10/13/2026

Cloud vs. On-Premises 911 Call Handling: A Decision Framework for PSAPs

"Why isn't your call handling system in the cloud yet." Every PSAP director gets asked this eventually, usually by a board that read a headline.

This carousel walks through the real tradeoffs: cost structure, data control, geographic redundancy, remote call taking, upgrade cadence, and CJIS security responsibility, plus when on-premises is still the right call.

Swipe through for the framework, then use the questions on the last slide before your next platform conversation.

Full article: https://nga911.com/blogs/post/cloud-vs-premises-911-call-handling-decision-framework-psaps

Disaster risk reduction starts before the storm.On International Day for Disaster Risk Reduction, take a minute to talk ...
10/13/2026

Disaster risk reduction starts before the storm.

On International Day for Disaster Risk Reduction, take a minute to talk with your household about how you'd reach help in an emergency. In many areas you can text 911 when calling isn't possible. Behind the scenes, 911 centers are planning for their hardest days too.

i3 Call Handling: What Compliance Actually Requires"i3 compliant" shows up in almost every RFP response. It rarely means...
10/06/2026

i3 Call Handling: What Compliance Actually Requires

"i3 compliant" shows up in almost every RFP response. It rarely means the same thing twice.

We put together a 5-slide breakdown of what NENA's i3 standard actually requires at the call handling layer: how a native i3 call arrives through the BCF, the difference between location by value and by reference, and where "i3-ready" and "i3-capable" stop and native i3 delivery starts.

Swipe through for the comparison PSAP directors and procurement teams should actually be checking for, plus five questions worth asking any vendor before you sign anything.

Full article: https://nga911.com/blogs/post/i3-call-handling-what-compliance-actually-requires

911 Call Handling Systems: What PSAP Leaders Should Evaluate in 2026Most PSAPs live with their call handling system for ...
09/29/2026

911 Call Handling Systems: What PSAP Leaders Should Evaluate in 2026

Most PSAPs live with their call handling system for many years. That is a long time to live with a choice made off a demo instead of a real evaluation.

We put together a 5-slide breakdown of what to actually check before you sign: what a modern CHS has to do at the position, the integration and failover questions that catch agencies off guard, and a checklist you can bring into your next vendor meeting.

Swipe through for the short version, then read the full evaluation guide.

Full article: https://nga911.com/blogs/post/911-call-handling-systems-what-psap-leaders-should-evaluate-2026

Someone is awake right now, waiting to hear from you.We work alongside 911 centers, so we know these people. They take t...
09/10/2026

Someone is awake right now, waiting to hear from you.

We work alongside 911 centers, so we know these people. They take the call at 3am. They stay on the line with someone who is not sure they want to be here, and they keep them company until help arrives.

You do not need the right words to reach out. "I'm not okay" is enough.

Call or text 988. Free, confidential, and there for you, 24/7.

If today feels heavy, you can just say so.That is what 988 is for. No form, no right words, no deciding whether it count...
09/08/2026

If today feels heavy, you can just say so.

That is what 988 is for. No form, no right words, no deciding whether it counts as an emergency. One number, a real person, any hour.

Put it in your phone today. Not because you expect to need it, but because someday you may be sitting with someone who does.

Call or text 988. Free, confidential, and there for you.

Ask twice. Then listen.Most people say they are fine the first time. It is reflex. The second ask, the one where you slo...
09/07/2026

Ask twice. Then listen.

Most people say they are fine the first time. It is reflex. The second ask, the one where you slow down and wait, is where the real answer lives.

You do not have to fix anything. Staying quiet long enough for someone to tell you the truth is often the whole intervention.

Call or text 988. Free, confidential, and there for you.

A proud moment for NGA!We’re honored to be recognized at the International Asian American Business Expo (IAABE) Gala Nig...
08/10/2026

A proud moment for NGA!

We’re honored to be recognized at the International Asian American Business Expo (IAABE) Gala Night, hosted by COFACC.

Thank you for the recognition and for an incredible evening celebrating leadership and impact across the global business community - Philippines, Brunei, Cambodia, India, Indonesia, Malaysia, Mexico, and Sri Lanka

#911

08/03/2026

The music may be from the '50s, but the conversations are all about the future.

If you're at APCO 2026, stop by Booth 2501 for a sweet treat, a little rock and roll and a conversation with the NGA team.

Come for the rock and roll. Leave with a clearer picture of the future of NG911.

911 is being redefined. Come see how at APCO 2026. NGA will be at Booth #2501 in San Antonio — August 2–5. Cloud-native...
07/29/2026

911 is being redefined. Come see how at APCO 2026.

NGA will be at Booth #2501 in San Antonio — August 2–5.

Cloud-native. AI-native. End-to-end. The NEXiS Platform.

Come find us.


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Monrovia, CA
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