Capillary North America

06/14/2023

New Series Alert! 🚨 Our first full episode of ‘Loyalty Out Loud with Joe Doran’ is officially live! We are thrilled to join the podcast world with this series that explores the ever-evolving loyalty landscape with different topics and new guests in each episode.

First up is Capillary’s Ned Shugrue, who joins Joe to discuss the prestigious Forrester Wave and the rigorous evaluation process that comes with it. Listen in as they discuss how the process unfolded and what it means for Capillary to be named a leader.

Keep an eye out every month for a new episode of Loyalty Out Loud with Joe Doran!

Capillary Technologies was recently named a Leader in The Forrester Wave™: Loyalty Technology Solutions, Q1 2023 Report. The report evaluated 12 of the most ...

06/08/2023

📣 We're delighted to announce our 3rd acquisition in the US, Welcome Team Digital Connect!

💪 Digital Connect will be rebranded to Rewards+ and will be added as the fourth product on the Capillary platform alongside Loyalty+, Engage+, and Insights+.

🚀 Through this acquisition, Capillary strengthens its position in the US and Europe by acquiring a rich network of rewards ecosystem that Digital Connect enables.

➡ Sameer Garde, CEO of Capillary Technologies: “We are delighted to extend our warmest welcome to Digital Connect’s exceptional team as they join Capillary. As we build on the momentum brought in by getting named as a Leader on the Forrester Wave and integrating Brierley’s unparalleled 30+ years of industry expertise, the addition of Digital Connect’s Rewards network solidifies Capillary as the unequivocal pinnacle of loyalty solutions. With our highly advanced technology platform, world-class consultancy services, and an expansive rewards network, Capillary is arguably the best loyalty company in the world."

Official Press Release:

Capillary Technologies, a leading customer loyalty and engagement technology solutions provider, today announced the acquisition of Tenerity’s Digital

05/17/2023

We are excited to announce that we will be returning to Chicago for in June! Check out Joe's latest blog post about the upcoming event along with insights on and , which will be a focal point among industry leaders and partners this year. If you're attending CRMC - Customer Relationship Management Conference, swing by Capillary's booth in the Normandie lounge to meet the team and enjoy a The Original Rainbow Cone before heading to our NASCAR session on June 8th at 4:00 PM!

https://www.capillarytech.com/blog/loyalty/crmc-2023-retail-titans-headline-chicago-conference/

05/12/2023

We’re spicing it up this week with a Manhattan on Cocktails with Joe! Tune in to see Joe’s best practice at creating this classic cocktail while getting a larger understanding of how AI is used in Capillary’s CDP to best help the marketer personalize the consumers experience with their program.

Kudos to the first person who can spot Joe’s rookie mistake in making a Manhattan!

05/05/2023

It’s Friday…you know what that means! We’re back for our second episode of Cocktails with Joe! This week we’re learning how to make Joe’s specialty drink of choice, a gin martini, while exploring why CDP’s are crucial for engaging your consumers in a personalized way.

04/28/2023

He’s back with a twist on our ‘Cup of Joe with Joe’ series! We are thrilled to introduce our new series ‘Cocktails with Joe’ as he shares his expertise in cocktail curation along with a few loyalty tips for your organization. Listen in to learn how to make a ‘Joe-approved’ delicious Old Fashioned as well as the benefits of an engaging loyalty program. Cheers! 🥂

04/14/2023

Our season finale of Cup of Joe with Joe (+ tips and tricks to your loyalty program) is officially live! Tune in for our final roast and expertise knowledge around how can help double your profitability for your brand.

04/07/2023

Welcome to this week’s Cup of Joe with Joe! Listen in to hear how brands can evolve and continue connecting with their consumers as makes an exit while is bringing more value to the with the brand.

04/04/2023

📣 We're proud and delighted to announce the acquisition of Texas-based Brierley+Partners!

🤝 Brierley is an extremely well-reputed brand in the loyalty space with 30+ years of industry leadership serving marquee clients across industries. With this acquisition, we'll be able to:

➡ Deliver on the combined mission of making clients’ customer relationships dramatically more profitable
➡ Leverage Brierley’s Emotional Loyalty Quotient to help brands discover the right balance on how to uniquely win the hearts and minds of the customers
➡ Expand our highly advanced customer loyalty platform with Brierley’s decades of industry leadership and expertise
➡ Expand our partnership-first approach with additional product capabilities and partnership networks

Sameer Garde, CEO of Capillary Technologies, said, "We are excited to welcome Brierley to the Capillary family! Brierleys’ vision of empowering consumers through brand experiences that make relationships personal and meaningful, aligns well with Capillary’s vision of becoming the best loyalty company in the world. Brierley's extensive industry expertise will be a valuable asset for us as we continue to increase our footprint in the US market. This acquisition is a testament to our commitment to providing the best possible customer engagement and loyalty solutions to our clients."

Bill Swift, CEO of Brierley, added, "We are thrilled to be joining Capillary Technologies. We believe that our combined expertise will enable us to provide our clients with even more innovative and effective loyalty and customer engagement solutions through Capillary’s next-generation SaaS platform. We are excited to work together to help our clients build stronger, more meaningful relationships with their customers."

https://www.capillarytech.com/blog/pressrelease/capillary-acquires-usa-based-brierley-partners/

03/31/2023

Our 3rd episode of our mini series, Cup of Joe with Joe, is out now on our social platforms! Listen in to hear one of Joe’s favorite coffee classics and his hot tips of the day.

03/24/2023

🤝 We are thrilled to announce a strategic alliance with Sabre Corporation to bring our advanced & next-generation customer loyalty solutions to travelers across the globe.

Airlines and hoteliers across the globe are now able to utilize the power of Sabre and Capillary’s advanced solutions together by integrating Capillary’s sophisticated loyalty tools within their existing Sabre technology stack.

The Sabre and Capillary partnership will provide:

Valuable insights into customer loyalty data through real-time analytics;
New opportunities for end-to-end loyalty management and incremental revenue opportunities for airlines and hoteliers; and
Enhanced customer experiences across the entire traveler journey.

📌 Check out the full details of the partnership here:

Airlines and hoteliers across the globe are now able to utilize the power of Sabre and Capillary’s advanced solutions together by integrating Capillary’s sophisticated loyalty tools with their existing Sabre technology.   Bangalore, India – March 23, 2023 – Sabre Read Report→