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Chesapeake Telephone Systems, Inc.

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United States
Millersville, MD
Chesapeake Telephone Systems, Inc.

Your voice, IT and innovation experts for 40+ years. Serving 5000+ customers in Maryland, DC, Virginia, Delaware and across the Mid Atlantic.

Over the years, Chesapeake has become a large extended family, with a tenured team of professionals who support our 5,000 customers. This team of dedicated specialists has earned the respect of the marketplace, and the industry, as truly innovative leaders in telecom and networking, and we’re proud to work with them everyday. At Chesapeake, we’re dedicated to our role you as your telecommunication

s partner. As we begin our third decade of service, we renew our commitment to do our best to create innovative communications solutions for you.

03/04/2026

Your One-Stop-Shop for Future-Proof Infrastructure

In the fast-paced world of business, robust infrastructure is the backbone of seamless operations – connecting voice, data, video, and security systems.

Business leaders can’t afford downtime or outdated networks amid nimble competitors and rising AI demands. CTS positions your organization for success.

Whether you’re launching a new build, renovating spaces, or enhancing mobility, CTS delivers infrastructure projects on time and within budget.

https://tinyurl.com/55wtf3ne

02/25/2026

Success Story: Department of Health Connects New IP Phone System Without High Costs, Complexity, or Disruption

Our client, a local Department of Health, needed to replace its aging PBX and move to an IP phone solution, but felt trapped by the prospect of high network upgrade costs, complex re-cabling, and the potential disruption to its essential healthcare services.

The CTS + NVT Phybridge Approach

We recommended a better path forward by leveraging NVT Phybridge long‑reach Power over Ethernet (PoE) switches, which support IP connections over existing cabling infrastructure instead of forcing a rip-and-replace project. This modernized the department’s communications environment while preserving its prior investment in wiring and minimizing project risk.

https://tinyurl.com/nhcddpdw

02/18/2026

Get to Know Zoom Workplace – One Platform for All the Ways You Work

Zoom Workplace brings meetings, team chat, phone, whiteboards, and more into a single, AI-first collaboration platform designed for modern hybrid teams. When you combine it with Mitel’s proven on-prem telephony, your organization gets the best of both worlds: cloud innovation plus enterprise-grade voice control.

CTS, your award-winning Mitel and Zoom partner, designs, deploys, and supports end-to-end hybrid communications for organizations across the Mid-Atlantic.

Contact us today to explore a hybrid Zoom + Mitel solution tailored to your organization.

https://tinyurl.com/46s5h4w4

02/11/2026

CTS Partners with Zoom to Deliver AI-Ready, Seamless Collaboration Solutions

We’re thrilled to announce CTS’s new relationship with Zoom, expanding our cloud communications portfolio with one of the industry’s most intuitive and powerful collaboration platforms.

CTS now delivers Zoom’s full suite – Zoom Meetings, Zoom Phone, Zoom Webinars, and AI Companion – supported by our local engineering, onboarding, and 24/7 support teams.

https://tinyurl.com/3pwncn82

02/04/2026

Top UCaaS and Communication Trends for 2026

As technology evolves, how teams communicate and collaborate continues to change. In 2026, Unified Communications as a Service (UCaaS) is transforming business productivity, flexibility, and employee engagement. Forward-thinking leaders are investing in modern solutions that simplify workflows, elevate customer experiences, and enable hybrid work without compromise.

Your organization deserves a communication strategy that’s as agile and intelligent as your team. CTS helps businesses and the public sector modernize voice and collaboration systems with advanced UCaaS solutions, expert integration, and proactive support.

Let’s talk about your communication strategy for 2026.

https://tinyurl.com/36aa325b

01/28/2026

Heads Up – Cyber Scammers are Using Generative AI to Churn Out Flawless IDs, Deepfakes, and Autonomous Bots

If you think cyber scams are easy to spot, think again. Generative AI (artificial intelligence) is changing the game – enabling hackers to craft authentic-looking IDs, create realistic deepfakes, and deploy automated bots that mimic legitimate users or employees. What used to take hours of manual effort can now be done at scale, with AI doing the heavy lifting.

CTS provides specialized RingCentral UC services to help your business communications stay resilient against emerging threats.

https://tinyurl.com/4559xh7n

01/22/2026

Using AI + RingCentral for Smarter Workflows in Your Contact Center

Business leaders know that efficiency, responsiveness, and customer satisfaction are the keys to success. But reaching those goals takes more than hard work – it requires smarter tools and connected systems. That’s where CTS and RingCentral come in.

Harnessing the power of AI-driven automation with the flexibility of RingCentral’s cloud communications platform, CTS helps organizations streamline their contact center operations and elevate the customer experience.

Reach out to CTS to learn how AI and RingCentral can transform your contact center.

https://tinyurl.com/ymzzz8vp

01/14/2026

Despite Best Efforts, Phishing Continues to Set the Hook

Small and mid-sized businesses sit in a “sweet spot” for attackers: they hold valuable customer, payment, and cloud-account data but rarely have enterprise-level security teams or 24/7 monitoring. Generative AI has lowered the barrier to entry, helping criminals craft polished messages, realistic deepfake voices, and convincing look‑alike login pages at scale.

Beyond a laser focus on phishing threats, businesses also need to ensure their communication services stay secure and compliant.

CTS provides specialized RingCentral UC services to help your business stay resilient against emerging threats. Stay connected and stay protected.

https://tinyurl.com/456ms445

01/07/2026

5 Smart Reasons to Document Your Business Calls

Call recording isn’t just about compliance...

It’s common practice in many highly regulated industries like healthcare and finance to capture and archive calls. For many businesses, it’s about improving service and making smarter decisions.

A secure call recording solution protects your business, builds customer trust, and drives better results – all while staying compliant and productive.

https://tinyurl.com/3p9rkkbn

12/31/2025

Verizon Retires Legacy Lines – Act Now to Protect Your Communications

Verizon has begun phasing out its legacy phone services – including PRI, Digital T1, and analog POTS lines – shifting fully to IP-based services. This change impacts thousands of businesses, schools, and government agencies still dependent on traditional TDM networks. Failing to act now could lead to unexpected outages and soaring costs.

Don’t wait until you’re disconnected – reach out today!

https://tinyurl.com/528xeu5p

12/22/2025

The Best of Zoom + Mitel – Why Hybrid UC Makes Sense

Mitel’s hybrid UC - enhanced with Zoom capabilities like Meetings, Chat, Webinars, Rooms and Phone - offers a seamless path to combining these essential services. Instead of a disruptive “rip and replace" implementation, CTS coordinates everything for you.

https://tinyurl.com/2s3uymjd

Address

8225 Cloverleaf Drive, # A
Millersville, MD
21108

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8:30am - 5pm
	8pm - 5pm
Friday	8am - 5pm

Website

http://ctsmd.us/

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