PerfectServe

PerfectServe PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families.

08/25/2026

Embracing AI is table stakes for health IT vendors in 2026. That's nonnegotiable.

But that doesn't require losing the identity that built your foundation.

As our CEO, Guillaume Castel, notes, PerfectServe's longevity, strong track record with security, openness to integrations, and reputation for listening to customers will be just as important to our ongoing success as product innovation.

08/24/2026

Too many medical practices still struggle with call management.

When this process is broken, everybody feels it: patients wait too long for answers, physicians are woken up at 2 AM with calls that never should've reached them, and staff who are already stretched thin spend too much time on the phone.

With Intelligent Answering powered by , PerfectServe is deploying AI voice agent Sloane to transform call handling for medical practice: https://bit.ly/3UQQbJK

08/19/2026

If you're working with PerfectServe, remember one mantra: We can with that.

Our integrations catalog includes over 270 clinical, IT, and telecom systems. We do it because we know connected systems are always going to serve the customer (and their clinicians and patients) better.

Click the link in the comments for Hospitalogy's take on how PerfectServe fixes broken clinical workflows and brings care teams together.

08/11/2026

What's the best way to follow a product launch? By announcing that you've been included on Inc. Magazine's 2026 list!

After nearly 30 years in business, this is a huge testament to the hard work of our team and the lessons we continue to learn from our customers.

Congratulations to all of this year's honorees!

Introducing Intelligent Answering powered by : https://bit.ly/4cvFbaCFeaturing the first application of our AI agent, S...
08/10/2026

Introducing Intelligent Answering powered by : https://bit.ly/4cvFbaC

Featuring the first application of our AI agent, Sloane, this is superior AI call handling that draws on 30 years of clinical workflow and communication expertise.

Sloane listens to callers, understands what they need, and routes the call by intent using the ConnectiveIQ AI rules engine.

In early deployments, Intelligent Answering has resolved 70% of routine calls for our customers with zero staff involvement.

This is AI delivered the way only PerfectServe can.

The bad news: Oprah's not on our team, so we can't give everybody a car.The good news: We CAN give you a partner who ran...
08/06/2026

The bad news: Oprah's not on our team, so we can't give everybody a car.

The good news: We CAN give you a partner who ranked #1 in every use case in the 2026 Gartner Critical Capabilities for Clinical Communication and Collaboration report.

Swipe through to learn more about what this recognition means. 🤓

08/05/2026

Healthcare contact centers are struggling under the weight of dated, disconnected tech stacks.

The struggle shows up in communication delays, money spent on maintenance and upgrades, and dysfunctional workflows for operators who are just trying to direct traffic as efficiently as possible.

We spoke to over 100 healthcare IT and operations professionals to learn why so many hospitals feel stuck with legacy contact center vendors. Link to the full report is in the comments!

07/30/2026

Organizations like KLAS Research and Gartner are critical conduits of information and actionable feedback for any health IT vendor.

But our Chief Innovation Officer Ben Moore thinks about these interactions with a slightly different lens:

"Our thinking on that is, if we set the bar here for ourselves, and we tell analysts what we're gonna do, we're setting the bar for the whole industry and moving the whole industry forward."

In other words, we believe a rising tide really DOES lift all ships.

Click the link in the comments to listen to the full episode of The Moore Report!

One thing we've learned in our research is that the pace of change in healthcare can be ... a little overwhelming. Even ...
07/29/2026

One thing we've learned in our research is that the pace of change in healthcare can be ... a little overwhelming. Even when change is necessary, it can still feel like A LOT to take on.

But that doesn't mean change is going to stop.

For the experts out there, what are your best tips for breaking through this inertia?

07/28/2026

There is no one-size-fits-all template that can possibly work for every healthcare specialty.

The variance from location to location, provider to provider, day to day, and specialty to specialty is exactly where Lightning Bolt thrives.

Our scheduling team can work with any organization of any size with any area of focus to put together a set of scheduling-building rules that checks all of their requirement boxes while making individual providers feel like their preferences have been accounted for.

Address

1221 Brickell Avenue, Ste 1090
Miami, FL
33131

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18778447727

Website

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