PerfectServe

PerfectServe Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from PerfectServe, Information Technology Company, 1221 Brickell Avenue, Ste 1090, Miami, FL.

PerfectServe is the nervous system of healthcare communication: the engine that schedules the right clinicians, equips clinicians with the info they need, and keeps patients in the loop.

The word "consolidation" comes up in almost every discussion about technology today. Why? Too many hospitals have unwi...
10/06/2026

The word "consolidation" comes up in almost every discussion about technology today. Why? Too many hospitals have unwieldy tech stacks with disconnected systems that need to be simplified to make work easier for clinicians.

Our new partnership with gets at the core of this problem. By deploying Lightning Bolt Clinical Team Scheduling and Operator Console, Deaconess has replaced two solutions (a legacy platform and an incumbent scheduling solution) while doing away with a bunch of manual scheduling processes.

The result? Better , communication, and care team coordination across the enterprise. Deaconess now has 220 departments live on Lightning Bolt covering 1,500+ assignments, and 16 operators are managing 15,000+ calls per week from nearly 150 locations, including after-hours traffic.

For more about how we're working with Deaconess, check out the press release linked in the comments. 👀

09/29/2026

In his interview with Healthcare IT Today editor John Lynn, our CEO Guillaume Castel explained that one of PerfectServe's primary goals with AI is to create repeatable workflows that yield completed work. Real, tangible, completed work.

This morning, we revealed how that plan will come together. With the new ConnectiveIQâ„¢ platform as the foundation, we're building an ecosystem grounded in 30 years of operational data and expertise, backed by increased investment in AI, voice, intelligent answering, scheduling, and digital workflows.

With these investments, we'll not only have the data and intelligence to show our customers specific workflows in need of improvement, but also the recommended changes they need to implement to achieve operational excellence.

Full press release at the link in the comments. 🔖

Last month, we launched AI call handling with Intelligent Answering. This week, we launched a new brand that points the ...
09/23/2026

Last month, we launched AI call handling with Intelligent Answering. This week, we launched a new brand that points the way forward to a product roadmap full of even more AI-assisted workflows.

PerfectServe CEO Guillaume Castel talked with Healthcare IT Today editor John Lynn about this moment in time for PerfectServe and what we're aiming to accomplish with AI: "We get the right information to the right person at the right time using the most appropriate channel, no matter where."

Full interview link in the comments!

09/21/2026

PerfectServe has always been about creating connections that make it easier for clinicians to take care of patients.

Our new logo, the Signal, is two waveforms that represent all of the disparate pieces of information our technology ingests and converges into coherent outputs.

Whether it's delivering a critical lab result in 7 seconds, dispatching a STEMI alert to an entire team with 1 click, or generating better schedules that make providers feel seen and valued, our work is facilitating the workflows that matter.

Visit PerfectServe.com to see the start of our next chapter.

You may have noticed we've been a little quiet lately. Not to fear!As PerfectServe nears 30 years in business, we figure...
09/18/2026

You may have noticed we've been a little quiet lately. Not to fear!

As PerfectServe nears 30 years in business, we figured it was time for a new look to accompany us into the next chapter of growth, innovation, and partnership.

Stay tuned Monday for the full reveal. 👀

09/15/2026

The 7-on/7-off schedule has been a mainstay for a long time. But does that mean it's automatically the BEST schedule?

That's a question we like to discuss with our hospitalist group customers.

With a modern scheduling system like Lightning Bolt, you can build schedules that maintain continuity of care while also giving providers a look at work-life balance outside of the traditional 7-on/7-off blueprint.

08/25/2026

Embracing AI is table stakes for health IT vendors in 2026. That's nonnegotiable.

But that doesn't require losing the identity that built your foundation.

As our CEO, Guillaume Castel, notes, PerfectServe's longevity, strong track record with security, openness to integrations, and reputation for listening to customers will be just as important to our ongoing success as product innovation.

08/24/2026

Too many medical practices still struggle with call management.

When this process is broken, everybody feels it: patients wait too long for answers, physicians are woken up at 2 AM with calls that never should've reached them, and staff who are already stretched thin spend too much time on the phone.

With Intelligent Answering powered by , PerfectServe is deploying AI voice agent Sloane to transform call handling for medical practice: https://bit.ly/3UQQbJK

Address

1221 Brickell Avenue, Ste 1090
Miami, FL
33131

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18778447727

Website

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