09/03/2021
Here, you’re more than a sales person. You’re a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It’s a big responsibility, but the rewards are simply amazing. Here’s a closer look at the job:
• Customers visit your retail store—some may be browsing, and some may be ready to buy
• You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them
• Every question that’s raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential Metro by T-Mobile sale
• Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about
• When it’s time to make the sale, you’re an expert at finding just the right plan for your customer
• We’ll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings
Qualifications
At least a year of previous retail sales experience makes all the difference in this role, although we’ll also consider customer service experience in some situations
• A background in wireless communications is strongly encouraged
• The ability to carefully listen and make every customer feel valued and welcomed
• Tech savvy people wanted!
• Problem-solver
• Our team will have your back at every turn, and it’s important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed.
Skills needed it for the position
·Welcome and greet customers as they enter the store
· Strong presentation
· Confidence in your own abilities
· High degree of self-motivation
· Passion for selling
· Determination and persistence
· Ability to communicate with people at all levels
· Strong negotiation skills
· Able to work own your own initiative and as part of a team
· Results orientated
· Good time management
· Available to work a variety of hours, which may include early mornings, evenings, and weekend shifts
· Basic understanding of sales principles and customer service practices
· Telephone etiquette
· Ability to multi-task, while being attentive to customers
· Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
· Greeting customers, responding to questions, improving engagement
· Increasing in store sales
· Basic math skills
· Introducing promotions and opportunities to customers
· Assist in ensuring that the product presentation area is clean and organized
· Process purchases, returns, and exchanges
Job Type: Full-time
Pay: $9.00 - $10.00 per hour
