06/19/2026
Great perspective from Jerry Sheldon, VP of Technology at IHL Group, on how AI is changing the retail shopping journey and what that means for retailers.
Retail is changing fast.
AI is beginning to influence how customers discover products, compare options, and even complete purchases.
But regardless of where shopping happens in the future, one thing remains true:
✅ Accurate inventory matters.
✅ Connected systems matter.
✅ Clean customer and product data matter.
The retailers best positioned for what's next will be the ones building a strong operational foundation today.
Read Jerry's full post here: https://www.linkedin.com/posts/jerry-sheldon-0651881_the-checkout-is-moving-inside-the-agent-share-7468752161779105792--6Gl/?utm_source=share&utm_medium=member_desktop&rcm=ACoAACZ_mkQBw7GkHV0D-9TLIQItcm4XpcnpHXg
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