11/01/2022
Client: City of Hope
Title: Admin/Clerical - Receptionist
Rate: $18.00/hr. on W2
Position ID: 22-24606
Location: Corona, CA
Schedule: M-F 9:00-5:30
Job Description:
Greets and receives callers or visitors at establishment and ascertains nature of business.
Asks for caller's or visitor's name, arranges for appointment with or notifies person called upon on caller's arrival, guides caller to destination, and records name, time of call, nature of business, and person called upon.
Answers telephone, screen, and direct calls.
Attend to visitors and deal with inquiries on the phone and face to face.
Register patients, retrieve medical records as needed for hospital follow-up.
Confirm patient appointments, checking in/out all patients, task messages from/to staff and physicians, schedule all patient appointments (hospital and office follow ups), collect co-payments and process all payments in Passport.
Check incoming and outgoing mail, check and clear incoming faxes, verify insurance eligibility as needed.
Complete all physician orders, schedule all test and diagnostic studies ordered.
Obtain authorizations as needed and link authorizations to visits, tests, or procedures. Verify any changes to patient demographics, update insurances at each visit.
Minimum Qualifications and Experience:
At least one year of customer service, front office, reception, or call center experience.
Minimum Education:
HS diploma or equivalent.
Position Comments: Location: Corona
Schedule: M-F 9:00-5:30
FTE Conversion/Extension possible.
Please send me your updated resume at [email protected] or call me at +1 (571)-463-1705
