Software Toolbox

10/15/2026

Before You Restart, Capture the Evidence - A short evidence checklist for when data flow stops and production is waiting.

A short evidence checklist for when data flow stops and production is waiting.

10/12/2026

30 years of Software Toolbox. Thank you. 🎉

Last Friday, we gathered at the NASCAR Hall of Fame to celebrate three decades in industrial technology, and to honor the man who started it all, our founder John Weber.

John built Software Toolbox on trust, humility, and patient perseverance. Those values became enduring relationships with customers, partners, and teammates, and they still guide how we work every day.

Thirty years later, we've helped connect plants, systems, and data across the industrial world, and we keep building on that foundation with the people who trust us to solve hard problems.

To everyone who joined us in Charlotte, and to everyone who has been part of this journey: thank you. Here's to John's legacy, and to the next 30 years. 🏁

10/07/2026

𝗟𝗶𝘃𝗲 𝗳𝗿𝗼𝗺 𝗟𝗮𝗸𝗲 𝗟𝗮𝘀 𝗩𝗲𝗴𝗮𝘀!

Jessica and Kevin are on site at the Q-mation Water Summit, talking with utilities and system integrators about practical industrial connectivity.

From connecting legacy and modern systems to moving operational data securely across sites and segmented networks, the conversations are centered on making industrial connectivity more secure, reliable, and easier to manage.

If you’re at the Summit, stop by and say hello.

𝗔𝗻𝗱 𝗯𝗿𝗶𝗻𝗴 𝘂𝘀 𝘆𝗼𝘂𝗿 𝘁𝗼𝘂𝗴𝗵𝗲𝘀𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻. 🎯

10/05/2026

Technical training matters most when it helps solve the next problem in the field.

This week, Software Toolbox will be at ABB’s Measurement & Automation Conference in Tulsa, where measurement and automation professionals will learn from ABB experts, see real-world applications, and connect with peers.

We’ll be at our listening post Tuesday and Wednesday to talk about what comes next:

• Connecting operational data across the systems you already use
• Troubleshooting the connectivity issues that slow teams down
• Making real-time data available for faster, better operational decisions

If you’re attending MAC 2026, stop by our listening post and bring us the problem you’re trying to solve.

09/30/2026

𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗺𝗼𝘃𝗲 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗱𝗮𝘁𝗮 𝘀𝗲𝗰𝘂𝗿𝗲𝗹𝘆 𝗮𝗻𝗱 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝘆 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗰𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝘂𝗻𝗻𝗲𝗰𝗲𝘀𝘀𝗮𝗿𝘆 𝗽𝗮𝘁𝗵𝘄𝗮𝘆𝘀 𝗯𝗮𝗰𝗸 𝘁𝗼 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗰𝗼𝗻𝘁𝗿𝗼𝗹 𝘀𝘆𝘀𝘁𝗲𝗺𝘀?

That’s exactly the kind of question Software Toolbox will be answering at the 𝗤-𝗺𝗮𝘁𝗶𝗼𝗻 𝗪𝗮𝘁𝗲𝗿 𝗦𝘂𝗺𝗺𝗶𝘁 𝗶𝗻 𝗟𝗮𝗸𝗲 𝗟𝗮𝘀 𝗩𝗲𝗴𝗮𝘀, 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟲-𝟴.

Software Toolbox will be there, helping utilities and system integrators solve real-world connectivity challenges with practical approaches that work with the systems already in place.

Jessica and Kevin will be on site discussing practical industrial connectivity, including:

• Connecting controllers and devices to SCADA, historians, and enterprise applications
• Bridging legacy and modern protocols without replacing systems that still work
• Tunneling real-time data across sites and segmented networks without the headaches of DCOM
• Building connectivity architectures that are easier to secure, support, and scale

Will you be in Vegas? 𝗕𝗿𝗶𝗻𝗴 𝘂𝘀 𝘆𝗼𝘂𝗿 𝘁𝗼𝘂𝗴𝗵𝗲𝘀𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻. 🎯

09/28/2026

🏆 Software Toolbox has been named a 2026 NC TECH Awards finalist for AI, ML + Data Innovation for https://bit.ly/4hRegJu!

Being recognized among North Carolina’s leading technology innovators is especially meaningful to our team. https://bit.ly/4hRegJu went from an identified industry need to a production offering in just seven months.

We saw both a gap and some confusion around what Industrial AI could actually do with the data manufacturers already had. So we built https://bit.ly/4hRegJu to move beyond simply prompting your data.

https://bit.ly/4hRegJu uses AI agents to continuously monitor industrial processes and identify problems that need attention, drawing on real-time and historical data. Engineers can then investigate in plain language to understand why something happened and what to look at or do next.

And the reactions during customer demos have been pretty incredible. Once people see https://bit.ly/4hRegJu in action, the conversation quickly moves from what it is to what else they could have it doing:

💬 Can it recommend how to fix this?
💬 Can we give it our SOPs?
💬 Can it continuously monitor this?
💬 Can it help standardize how our engineers troubleshoot?
💬 Where else could we deploy it?

That’s exactly the kind of response we hoped to see, and we're incredibly proud of the team behind https://bit.ly/4hRegJu.

We’re excited to see this work recognized by NC TECH and look forward to celebrating on November 16! 🏆

09/18/2026

Great to be at Q-mation Dallas this week!

One of the strongest takeaways from our conversations was how much manufacturers are focused on getting more value from the data they already have: improving machine efficiency, reducing scrap, and getting to the root cause of downtime faster.

System integrators were looking at the same challenges from another angle: how they can help customers connect, contextualize, and use that data more effectively while expanding the services they provide.

That is exactly where the Software Toolbox portfolio continues to evolve, from the industrial connectivity our customers have trusted for years to newer ways of turning operational data into useful information and faster decisions.

Thanks to everyone who connected with our team in Dallas!

09/17/2026

🏆 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗧𝗼𝗼𝗹𝗯𝗼𝘅 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗻𝗮𝗺𝗲𝗱 𝗮 𝟮𝟬𝟮𝟲 𝗡𝗖 𝗧𝗘𝗖𝗛 𝗔𝘄𝗮𝗿𝗱𝘀 𝗳𝗶𝗻𝗮𝗹𝗶𝘀𝘁!

What makes this recognition especially meaningful is hearing how products like https://bit.ly/4rlhCaX are being used in real-world situations by customers and partners:

💬 Safety equipment control engineer:
“𝐼 ℎ𝑎𝑣𝑒𝑛'𝑡 𝑓𝑜𝑢𝑛𝑑 𝑡ℎ𝑒 𝑛𝑒𝑒𝑑 𝑡𝑜 𝑜𝑝𝑒𝑛 𝑡ℎ𝑒 𝑚𝑎𝑛𝑢𝑎𝑙 𝑠𝑖𝑛𝑐𝑒 𝑢𝑠𝑖𝑛𝑔 𝑗𝑜𝑛𝑗𝑜𝑛.𝑎𝑖 𝑏𝑒𝑐𝑎𝑢𝑠𝑒 𝑖𝑡'𝑠 𝑔𝑖𝑣𝑒𝑛 𝑚𝑒 𝑡ℎ𝑒 𝑡𝑜𝑜𝑙𝑠 𝑡ℎ𝑎𝑡 𝑤𝑜𝑟𝑘 𝑓𝑜𝑟 𝑚𝑦 𝑠𝑖𝑡𝑢𝑎𝑡𝑖𝑜𝑛.”

💬 Factory Software Group:
“𝑗𝑜𝑛𝑗𝑜𝑛.𝑎𝑖 ℎ𝑎𝑠 𝑏𝑒𝑒𝑛 𝑎 ℎ𝑢𝑔𝑒 ℎ𝑒𝑙𝑝. 𝐼 𝑐𝑎𝑛 𝑔𝑒𝑡 𝑎𝑛𝑠𝑤𝑒𝑟𝑠 𝑑𝑖𝑟𝑒𝑐𝑡𝑙𝑦 𝑖𝑛 𝐺𝑒𝑟𝑚𝑎𝑛 𝑜𝑟 𝐹𝑟𝑒𝑛𝑐ℎ 𝑑𝑒𝑝𝑒𝑛𝑑𝑖𝑛𝑔 𝑜𝑛 𝑡ℎ𝑒 𝑆𝑤𝑖𝑠𝑠 𝑐𝑙𝑖𝑒𝑛𝑡.”

💬 In another support case, https://bit.ly/4rlhCaX identified a single-character configuration error. Replacing a period with an underscore restored communications.

𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲. 𝗔𝗜 𝘀𝗽𝗲𝗲𝗱. 𝗛𝘂𝗺𝗮𝗻 𝘀𝘂𝗽𝗽𝗼𝗿𝘁.

Thank you to everyone on our team who has helped bring https://bit.ly/4rlhCaX to life. We look forward to celebrating on November 16! 🏆

https://bit.ly/4rlhCaX

09/17/2026

🔐 𝗧𝗵𝗲 𝗴𝗿𝗲𝗮𝘁𝗲𝘀𝘁 𝗰𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗿𝗶𝘀𝗸 𝗶𝘀 𝗼𝗳𝘁𝗲𝗻 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗣𝗟𝗖 𝗶𝘁𝘀𝗲𝗹𝗳. 𝗜𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 𝘀𝘂𝗿𝗿𝗼𝘂𝗻𝗱𝗶𝗻𝗴 𝗶𝘁.

Recent cyberattacks affecting municipal water and wastewater utilities show what can happen when control systems have unnecessary exposure.

As utilities add cloud platforms, analytics, remote access, and AI, secure industrial connectivity becomes even more important. TOP Server can help centralize communications so applications connect through a managed layer rather than creating multiple direct pathways to PLCs.

Software Toolbox serves more than 383 cities, authorities, districts, and companies in the water and wastewater sector worldwide.

This guidance was reviewed and strengthened with valuable input from experienced professionals at EPCOR and the City of Peoria, Arizona We appreciate their willingness to share real-world perspectives that can help make the broader water and wastewater community safer.

👉 To read the full article
https://bit.ly/3UZwm39



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