iCAN4Consumers is a multifaceted service platform designed to reduce fraud and chargebacks for e-commerce merchants. The iCAN4C service provides a mechanism to facilitate a quick, easy, and hassle-free refund to the consumer, eliminating the need for the consumer to initiate a dispute through his/her issuing bank, leading to a chargeback. For consumers, the iCAN4C platform provides a streamlined m
ethod to generate a no-questions-asked refund for unwanted or defective services or merchandise, achieving a satisfactory resolution to any dispute. iCAN4C serves as a merchant’s customer service backstop against consumers’ propensity to charge-back a purchase when dissatisfied. Consequently, the merchant avoids the fees and other issues related to the chargeback, is able to reduce its fraud ratios, stay in compliance with those critical association thresholds, and maintain its merchant account.
