10/01/2026
We're Hiring: IT Support Technician (Tier 1/2) | Lufkin, TX
What you'll do
• Resolve help desk tickets by phone, remote, and on-site (Tier 1 and Tier 2)
• Set up, troubleshoot, and maintain Windows workstations, printers, and peripherals
• Manage Microsoft 365 users, licensing, mailboxes, and MFA
• Support networking and VoIP phone systems
• Work in an environment with HIPAA, PCI, and CMMC compliance requirements
• Document your work and keep clients informed
Bonus points
• CompTIA A+/Network+/Security+ or Microsoft certifications
• Experience with UniFi, 3CX, or an RMM/PSA platform
• Exposure to HIPAA or other compliance-driven environments
What we offer
• Pay based on experience
• Direct mentorship from the owner and room to grow into senior and security-focused work
• Varied work: no two clients or days look the same
• A small team where your work is noticed
To apply: Email your resume and a short note about yourself to [email protected], or message us directly. Local candidates preferred.