TTU Information Technology

TTU Information Technology Through collaboration and professionalism, we provide the highest possible quality technical support.

Through collaboration and professionalism, IT Help Central provides the highest possible quality technical support and assistance to the Texas Tech University community.

That’s a wrap on our Dell Education Event at the TTU Innovation Hub!Thank you to Dell for sharing valuable insights on m...
10/14/2026

That’s a wrap on our Dell Education Event at the TTU Innovation Hub!

Thank you to Dell for sharing valuable insights on market trends and pricing for memory and CPUs, branding and processor updates, mobile workstations, desktops, AI-powered development, and peripherals. Attendees also got hands-on with live demos to explore the latest technology in action!

A big thank you to everyone who joined us for an engaging day of learning, innovation, and collaboration!

TTU IT at the EDUCAUSE Annual Conference! 🎉 Scott Hall, Yung Ng, Gary McKearney, and Chris Oglesby presented three poste...
10/14/2026

TTU IT at the EDUCAUSE Annual Conference! 🎉 Scott Hall, Yung Ng, Gary McKearney, and Chris Oglesby presented three posters in Denver, sharing how Texas Tech is approaching LMS continuity, customer feedback, and project management.

Passkeys are a safer, easier way to sign in to your Microsoft account. 🔑Instead of typing a long password, you can use y...
10/13/2026

Passkeys are a safer, easier way to sign in to your Microsoft account. 🔑
Instead of typing a long password, you can use your face, fingerprint, or PIN.

Text message and phone call verification are being phased out, so now is a good time to set up a passkey. Check out the slides to see how it works! ➡️

Need help? Visit askIT.ttu.edu (link in the comments).

Meet your Residence Hall Support Team! RHS is here to make technology a little easier for students living on campus.💻🌟
09/24/2026

Meet your Residence Hall Support Team! RHS is here to make technology a little easier for students living on campus.💻🌟

Red Raider energy was unmatched last week - a win on the field and a great turnout at TechSpo! 🎉 Thanks to everyone who ...
09/22/2026

Red Raider energy was unmatched last week - a win on the field and a great turnout at TechSpo! 🎉 Thanks to everyone who stopped by! Wreck 'Em! 👊

Hey, Texas Tech students! đź‘‹Visit IT this Thursday at TechSpo to learn about our tech resources and win some free back-to...
09/16/2026

Hey, Texas Tech students! đź‘‹Visit IT this Thursday at TechSpo to learn about our tech resources and win some free back-to-school supplies!

đź“Ť SUB Ballroom
đź“… Thursday, Sept. 17
⏰ 11 a.m.–2 p.m.

09/15/2026

As the fall semester kicks off in full swing, Texas Tech’s IT Department lists its new security updates to help ensure safety and increase the speed of Red Raiders’ internet activity.

During the beginning of a school year, IT sees an increase in scam related emails targeting students, according to previous DT reporting. However, in the past year, senior managing director for IT customer experience at Tech, Scott Hall said the department has implemented email quarantining that isolates scam emails and password protections to ward off these threats.

“We have started quarantining messages that are believed to be phishing attempts,” Hall said. “You can release it if you think it’s legitimate or delete it and stay safe. We’re hoping that’ll help a lot with getting students’ accounts more secure.”

According to an email from IT, quarantining emails utilizes domain-based message reporting and conformance technology to isolate emails not from a TTU email account. DMARC uses an algorithm that checks word count, content and user emails to determine the likelihood of a scam.

Read more at the link in our bio.

✍️ Avery Mendoza
🎨 Kayci Sandon

At Government Innovation Texas 2026 in Austin, Dr. Lin Zhou, Texas Tech University’s Vice President for Information Tech...
09/14/2026

At Government Innovation Texas 2026 in Austin, Dr. Lin Zhou, Texas Tech University’s Vice President for Information Technology, CIO, and Executive Director of AI & Quantum Computing, joined fellow technology and public service leaders for the panel discussion “One Government Experience: Breaking Down Silos to Serve Texans Better.”

The conversation explored how data governance, data quality, AI-enabled insights, and shared performance monitoring can help organizations connect programs and teams, identify service gaps, and strengthen the delivery of public services.

We're proud to see TTU IT represented in conversations shaping the future of technology, data, and AI in public service. Thanks to Public Sector Network for hosting this event!

Proud moment for Texas Tech IT! 🎉Our own Yung Ng took the mic as a panelist at the inaugural West Texas Women in Technol...
09/01/2026

Proud moment for Texas Tech IT! 🎉

Our own Yung Ng took the mic as a panelist at the inaugural West Texas Women in Technology Luncheon, sharing her journey in tech and representing TTU IT alongside fellow panelists Maria Manzano and Kerry Mobley.

Great to see Yung's voice included in this conversation on building a stronger regional tech community. Thank you to Jennifer Frescaz for bringing this event to life.

We're hiring! Didn't get a chance to stop by and talk to us at the Ice Cream Social? No worries! Visit the link in the c...
08/28/2026

We're hiring! Didn't get a chance to stop by and talk to us at the Ice Cream Social? No worries! Visit the link in the comments to apply to the many different positions we have in IT Customer Experience.

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