10/18/2016
SAMSUNG IS NOW HIRING!! APPLY TODAY!
If you enjoy working for a company that values their employees and will go above and beyond to grow your experience in business and customer service, then ROI Solutions is the place for you!
We are looking for top tier individuals with excellent communication, phone and customer service skills to join our growing elite team. If you have a passion and desire for high level of customer service work and get satisfaction in achieving personal goals; doing right for people; are a team player and can take on personal projects? This will be a perfect fit for you!
A self-motivated, well-spoken, detailed-orientated individual will have these qualities that we look for.
Schedule/Hours: Flexible Full time and Part hours
Starting pay: $12 depending on experience benefits.
**Qualifications**
• Ability to operate multiple software platforms.
• Will go above and beyond.
• Attention to details.
• Customer service experience
• General computer skills, M/S Office. email, etc.
**Responsibilities**
• Punctuality is a must
• Any experience in up-selling of client products
• Good phone skills and strong work ethic
• Responsible and dependable individuals
• Background check will be performed upon hire
• Call center experience is a plus
• Some technical background
• Able to muti-task
• Ability to have fun
Come discover what benefits and incentives you can earn as a newly hired employee. Please call for additional information. 385.375.8437
We offer medical, dental and other benefits
Sincerely,
Emily Alves
385-207-7580
[email protected]
Careers,
We currently have an exciting opportunity for an enthusiastic, motivated, service-minded individual to join our team as a Customer Service Representative. We are the division of Samsung Electronics that handles all their research marketing. We call current Samsung customers and do ask questions about either a repair they had done, or a telephone call they made to the support center. The calls are very straight forward, our longest survey is about 7-8 questions long. Normal call duration is about 2-3 minutes. We are highly based on performance and require a minimal of 6 completed calls per hour.
-Pay is $10.00 hour base plus commission.
-Full Time 7AM – 5PM; or Part Time 3PM to 7PM. M-F. No weekends (M-F).
- English agents. Also looking for bilingual French and English agents
Most of the team makes $11.00 - $12.00 with commission and we also have people always at the top commission without fail. Consistency is our essential key for success.
We are looking for agents that are comfortable with taking the same surveys every day (monotonous work load), prior experience with surveys is beneficial. They have to be self-motivated and are performance driven. Something equally important is the agents reliability. Attendance plays a big part on Samsung. Able to take direction and feedback on quality and apply it to calls. They should be very energetic on the call and be able to follow procedure without constantly being reminded.
*Send resume to: [email protected]
OR
*Simply give us a call: (801) 785-1091
ROI website: http://roicallcentersolutions.com/