RCS - Retail Control Systems

10/13/2026

Take your loyalty strategy to the next level: https://hubs.ly/Q04B0q5H0

Join Retail Control Systems' Counterpoint Consultant, John Dempsey, tomorrow for a deep dive into Counterpoint’s powerful customer rewards functionality!

Can't make it tomorrow? Register to receive the recording.

10/02/2026

We love getting out of the office and spending time with our clients! This week, Darlene and Jill headed to Goodwill of South Central Wisconsin to catch up with Tracy and her team. It was awesome getting to walk the production floor, see their daily workflows in action, and learn more about their mission services. (Of course, our team had to do a little treasure hunting while they were there.) Thanks to the whole team for having us out and showing us around!

09/29/2026

Throwing away textile waste? Not if our friends at Ohio Valley Goodwill Industries can help it!

This behind-the-scenes look shows how they've built a highly efficient, multi-stage sorting and recycling system to ensure every single donation finds its highest and best use.

This is exactly what it means to maximize mission impact, turning what could be waste into real opportunity for the community.

Check out the full story here:

At the organization’s headquarters in Woodlawn, Ohio, a highly efficient, multi-stage sorting and recycling system ensures that every donation finds its highest and best use

09/17/2026

Celebrating 20 Years of Impact: Happy Work Anniversary, Jessie Sousa!

Two decades, countless hats, and an indelible mark on our team.

Over the last 20 years, Jessie has stepped into nearly every role imaginable. No matter the seat she's in, Jessie brings an unbeatable work ethic and genuine care to everyone around her. Through every pivot and project, she’s been a constant source of leadership, deep institutional knowledge, and steady heart.

Jessie, thank you for two decades of dedication, growth, and driving RCS forward. Our culture and community wouldn't be the same without you.

09/08/2026

One connected platform = more mission impact.

Your thrift store does amazing work. Brijjworks is here to amplify it. Join our upcoming demo to see how software designed specifically for thrift connects your entire operation.

We’re covering:
- Donation & production workflows
- Team tracking & point-of-sale integration
- Tools to maximize every donation

See what changes when everything is connected.
Register here: https://hubs.ly/Q04wkKsx0

09/04/2026

Our standard support line will be closed Monday, September 7th for Labor Day.

🚨 Need emergency help? We've still got your back. While our regular lines are taking a break, our team is still available for urgent situations. If you're wondering what qualifies as an emergency or how to get ahold of us, you can find all the details here: https://hubs.ly/Q04wsTXm0

We hope you all have a safe, relaxing, and wonderful holiday weekend!

09/02/2026

Justin and Richard will be touching down in Salt Lake City in 1 week for the Society of St Vincent De Paul National Assembly and are ready to talk all things thrift.

Running a thrift store is tough when your systems don't talk to each other. If you'll be at the Assembly, stop by booth 34 to see how Brijjworks brings your donation door, backroom processing, and registers onto one connected platform and a single source of truth.

Drop a comment if you’ll be there so we can keep an eye out for you!
Can't make it to SLC this year? You can still see the connected Brijjworks platform in action by registering for our upcoming webinar. Link in the comments!

09/01/2026

There’s a lot of retail experience in one photo.

This week, NCR Counterpoint partners came together at NCR Voyix HQ in Atlanta to share what we’re seeing in the field and help shape what comes next.

For retailers, that matters.

It means working with people who understand your business - how you sell, manage inventory, serve customers, and operate day to day. That leads to better system design, smoother implementations, faster problem solving, and technology that actually fits the way your business works.

Great technology is important. Having a partner who knows your business is what makes it work.

08/28/2026

Justin and Darlene are heading to Nashville for the 2026 Southeast Association of Goodwills Conference hosted by Goodwill Industries of Middle Tennessee, Inc. Our team can’t wait to connect with everyone.

If you’re tired of your thrift operations feeling disconnected, stop by booth 43! They’d love to show you how Brijjworks brings the entire donated goods journey together in one place, so your donation door, backroom, and registers are actually talking to each other.

Let us know if you’re going to be there; we’d love to say hi! 🎸👋

Not going to be there? Register for our upcoming Brijjworks webinar, where we'll be showing you the connected Brijjworks platform in action. Click the link in the comments to register.

08/17/2026

At RCS, we’ve had the privilege of working with thrift organizations for over 30 years, and one thing we’ve learned is that no two thrift organizations are exactly alike.

Some are big. Some are small. Some are focused on clothing, others on furniture, books, home goods, or a little bit of everything. But behind every one of them are people working hard to turn donated goods into something more.

We’re proud to be part of the industry, and grateful for the teams who show up every day to sort, price, sell, serve, and keep the whole thing moving.

To everyone who makes thrift happen: thank you.

Happy National Thrift Shop Day!