Information Communications Group

02/09/2026

You don't have to be available 24/7.

02/06/2026

Not enough hands on the job?
You focus on the build. We can help with the calls.
(913) 469-6767

02/02/2026

Your customers have opinions—we help you hear them.
Our telephone survey support services make collecting feedback easy, accurate, and personal.
**(913) 469-6767**

02/02/2026

Language should never be a barrier.
We offer multilingual telephone support so every caller feels heard, understood, and taken care of—no matter what language they speak.
More access. Better service. Stronger connections.
***(913) 469-6767

01/29/2026

01/27/2026

🚧 Why a Construction Company Needs a 24/7 Answering Service 🚧
In construction, opportunities don’t wait for business hours — and neither do emergencies.
🔹 Never Miss a Job Opportunity
Potential clients often call after hours. If no one answers, they call the next contractor. A 24/7 answering service ensures every lead is captured.
🔹 Handle Emergencies Anytime
Burst pipes, structural issues, or safety concerns can happen overnight or on weekends. Live answering means urgent calls are handled immediately.
🔹 Keep Crews Focused on the Job
Your team shouldn’t stop work to answer phones. Calls are professionally handled, messages are relayed, and productivity stays high.
🔹 Look Bigger & More Professional
A live, friendly voice gives your company a polished, reliable image — even after hours.
🔹 Protect Revenue
Most callers won’t leave a voicemail. If you don’t answer, you lose business. It’s that simple.
📞 Bottom line: A 24/7 answering service helps construction companies win more jobs, respond faster, and stay professional around the clock.

01/23/2026

Thank you to all those who are working during this blast of cold weather. We appreciate you!

01/20/2026

She has checks to print, schedules to create, bills to pay and so much more. Jen is one of a kind and we are thrilled to have her ever-smiling face at ICG.

01/16/2026

Property management doesn’t stop at 5 PM — and neither do tenant needs. From emergency maintenance calls to leasing inquiries after hours, responsiveness is everything. That’s where a professional answering service makes the difference.
✔ Never Miss a Call
Every call is answered live, even nights, weekends, and holidays — no voicemails, no missed opportunities.
✔ Emergency Calls Handled Immediately
Urgent issues are screened and escalated quickly so the right person is notified fast.
✔ Better Tenant Experience
Residents feel supported knowing a real person answers when they call — anytime.
✔ More Time for Your Team
Your staff stays focused during business hours while calls are handled seamlessly after hours.
✔ Professional, Consistent Communication
Every caller gets a friendly, professional response that reflects your brand.
💡 Bottom line: An answering service helps property managers stay responsive, reliable, and stress-free — 24/7.
📲 When your phone rings, Information Communications Group answers.
**(913) 469-6767

01/10/2026

Who needs an answering service?