Sms-Itc SMS | ITC provides IT Consulting and IT Services to businesses of all types and in all industries.

We’re honored to share that SMS-ITC has been named a finalist for the Veteran-Owned Business Award at the  Gwinnett Cham...
10/15/2026

We’re honored to share that SMS-ITC has been named a finalist for the Veteran-Owned Business Award at the Gwinnett Chamber of Commerce s Business Excellence Awards! 🇺🇸

When Scott Self founded SMS-ITC, he brought the habits of military service with him: show up, follow through, and handle the unglamorous details before they turn into problems. You saw that this morning in our post about the “restart to update” prompt everyone keeps putting off. Scheduling patches, tracking every machine, and closing security holes after hours doesn’t make headlines. But that kind of discipline keeps Gwinnett businesses running, and it’s how we work for every client.

Thank you to the Gwinnett Chamber for this recognition, and to the clients and neighbors who trust us with their technology. Being chosen alongside so many outstanding local businesses means a lot to our whole team. Winners will be announced at the awards on November 19, and we’ll be cheering on every finalist.

Which local veteran-owned business has earned your loyalty? Give them a shout-out in the comments. We’d love to celebrate them too.

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Almost every office has someone who has clicked 'remind me later' on an update for weeks. It's understandable, because n...
10/14/2026

Almost every office has someone who has clicked 'remind me later' on an update for weeks. It's understandable, because nobody wants to lose open windows in the middle of a busy afternoon. But many of those updates exist to close security holes that attackers already know how to use.

When a vulnerability becomes public, criminals often start scanning for unpatched computers within days, so a postponed update can leave a door open long after the fix is available. A few simple habits help: restart computers at the end of the day, keep browsers and PDF readers updated along with the operating system, and replace devices that no longer receive security updates. For managed IT clients, SMS-ITC schedules and tracks patches across every machine so updates happen after hours instead of interrupting the workday.

Cybersecurity Awareness Month is a good excuse to check which computers in the office have been waiting the longest. How many days do you think the oldest pending update in your office has been sitting there?

Adding a warehouse, shop, or second office across the parking lot often raises an expensive question: how do you get the...
10/13/2026

Adding a warehouse, shop, or second office across the parking lot often raises an expensive question: how do you get the network over there? Trenching for fiber or cable can mean torn-up pavement, permits, and weeks of waiting. For many properties, a point-to-point wireless link is a faster and far less disruptive answer.

A pair of radios mounted on each building creates a dedicated, encrypted connection between them, carrying data, phones, and security cameras as if everything were plugged into the same network. SMS-ITC designs and installs these radio data links, including Wi-Fi bridges and microwave line-of-sight systems, and checks line of sight, distance, and interference before anything is mounted. Done right, the second building simply works like part of the main office.

It's a solution many business owners don't know exists until they're staring at a trenching quote. Does your business have a building, gate, or outdoor area you've wished you could get connected?

In growing businesses, IT often starts with one person managing Wi-Fi, passwords, and troubleshooting—juggling their mai...
10/12/2026

In growing businesses, IT often starts with one person managing Wi-Fi, passwords, and troubleshooting—juggling their main job. This works until the business expands, bringing new team members and compliance demands.

That’s where SMS-ITC steps in! We provide essential IT support for healthcare, legal, financial, and government organizations across Greater Atlanta—offering monitored systems, documented security controls, and a dedicated team ready to help. Our mission is to free that overburdened individual so they can focus on their primary role while ensuring your business stays secure.

As a locally owned and veteran-owned company in Lawrenceville, we’re committed to providing reliable support without upselling or call centers.

Business owners and operations leaders: Who’s quietly managing your IT workload? Imagine what they could achieve with that time back!

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Ransomware threats for financial services firms have become more complex, combining encryption with the risk of publishi...
10/09/2026

Ransomware threats for financial services firms have become more complex, combining encryption with the risk of publishing stolen data. Learn how to protect your business in our latest blog post on cybersecurity in financial services (link in the comments).

Breaches can lead to costly regulatory issues, downtime, and damage to client trust. Maintaining client confidence is crucial for advisory practices and accounting firms.

Our post offers a defense strategy: employee phishing training, regular patching, multi-factor authentication, advanced threat detection, an incident response plan, and encrypted offline backups. SMS-ITC can help Greater Atlanta financial firms implement these strategies effectively.

Leaders in financial services: How confident are you about your firm’s response in the first 72 hours after a breach? 🤔💼

SMS-ITC is a young company with a lot of experience behind it. Our team brings more than 25 years of combined IT industr...
10/08/2026

SMS-ITC is a young company with a lot of experience behind it. Our team brings more than 25 years of combined IT industry experience to the businesses we serve, and we chose to put that experience to work right here at home in Lawrenceville.

Being locally owned changes the relationship. The businesses we support are our neighbors in Gwinnett and across Greater Atlanta, the same people we see at the Chamber, around town, and in the community. That kind of closeness keeps us honest and makes accountability personal.

It also shapes how we talk with clients. We skip the jargon, give straight answers, and recommend only what a business actually needs. Real IT professionals who know your name and your setup, close enough to show up when it matters. That's what tech with integrity looks like to us.

What made you choose a local business over a national one the last time you had the option?

October is Cybersecurity Awareness Month, and if there's one change worth making this month, it's turning on multi-facto...
10/07/2026

October is Cybersecurity Awareness Month, and if there's one change worth making this month, it's turning on multi-factor authentication, or MFA, for your business accounts. It's free on most platforms, it takes minutes per person, and it blocks a huge share of the account takeovers that start with a stolen or guessed password.

MFA simply means that signing in takes two things: your password and a second proof, usually a code or prompt on your phone. Even if a password leaks in a data breach or gets typed into a fake login page, an attacker without that second step can't get in.

Start with the accounts that matter most: email, banking, payroll, cloud file storage, and anything with remote access to your network. Email should be first, because it's the key that resets every other password. If your team pushes back, remind them it's the same kind of extra step their bank already asks for.

Is MFA turned on for your business email today, or is it still on the to-do list?

Open the network closet at a lot of small offices and you'll find the same thing: a tangle of unlabeled cables, a switch...
10/06/2026

Open the network closet at a lot of small offices and you'll find the same thing: a tangle of unlabeled cables, a switch nobody remembers installing, and wires added one at a time over the years. It works, mostly. But every time something needs to change, someone has to trace cables by hand, and small problems take much longer to solve.

IT infrastructure installation is one of the services SMS-ITC provides to businesses across Greater Atlanta. Properly planned structured cabling means runs are organized, labeled, and documented, with the right cable for the job and room to grow. When you add a workstation, a camera, an access point, or a new phone system, the path is already there.

It's not the most exciting part of IT, but it's the foundation everything else sits on. A clean, well-documented setup makes troubleshooting faster, upgrades cheaper, and moves or expansions far less disruptive to your team.

If someone opened your network closet today, would you be proud of what they found, or would you rather keep the door closed?

For a lot of Gwinnett businesses, fourth quarter is budget season. It's also when many owners realize they have no idea ...
10/05/2026

For a lot of Gwinnett businesses, fourth quarter is budget season. It's also when many owners realize they have no idea what their technology will need next year until something breaks and forces the decision. A laptop that won't boot, a firewall that's out of support, or a software renewal that doubled in price rarely waits for a convenient time.

That's where IT support consulting comes in. A roadmap conversation looks at what you have today, how old it is, what's reaching end of life, and where your business is headed. If you're adding staff, opening a second location, or taking on clients with stricter security requirements, your technology plan should reflect that before the need becomes urgent.

The goal isn't to sell you everything at once. It's to give you a clear, realistic picture so you can spread costs sensibly and avoid emergency spending. SMS-ITC works with businesses across Greater Atlanta as a long-term partner, and planning ahead is one of the simplest ways to keep IT from getting in the way of running your business.

What's the one piece of technology in your office you already know will need replacing next year?

Law firms manage some of the most sensitive information in our communities, including litigation strategies, financial r...
10/02/2026

Law firms manage some of the most sensitive information in our communities, including litigation strategies, financial records, real estate closings, and personal details that clients wouldn’t share anywhere else. This makes small and mid-size firms attractive targets for cyber attackers, as they often lack the dedicated security teams found in larger practices.

In our blog post on cybersecurity in law firms, we explore the increasing risks faced by law firms when it comes to cybersecurity. From wire fraud schemes targeting real estate closings to phishing emails disguised as court notices, and ransomware locking case files right before deadlines, these threats are very real. A breach not only causes immediate damage but also raises serious questions about a firm’s responsibility to protect client confidentiality.

At SMS-ITC, we assist Greater Atlanta firms in implementing practical security measures: email security, multi-factor authentication, encrypted storage, tested backups, and staff training tailored to the specific tactics used against legal offices. For those who haven’t conducted a formal security review yet, a great first step is simply mapping where client data resides and who has access to it.

Attorneys and firm administrators: if a client asked today how your firm protects their confidential information, what would you say? 🤔💼

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