JAMES BOYDEN
7256 WYCLIFF LANE LAS VEGAS, NEVADA, 89156 (702)772-2338 [email protected]
(702)659-7667 05/05/2016
WORK EXPERIENCE
ROCKN'S TECHNOLOGY, LAS VEGAS, NV
Manager/Technician, December-2003 to Jan 2016
Installed new IT systems. Performed troubleshooting. Build custom computers as to customers wants both wireless and wired system networks and secure them. Serviced peripheral
equipment (printers, scanners, and other office equipment. Located and ascertained nature of network errors. Repaired equipment malfunctions. Prepared cost estimates for repairs and service orders. Handled insurance company claims to secure payment for work orders. Performed supervisory function for technicians. HARDY'S AUTOMOTIVE, LAS VEGAS, NV
Shop Manager/Automotive Technician, Oct 1992 – September 2003
Examined and approved all work/service orders. Identified mechanical problems of cars utilizing diagnostic computer system; scope in diagnostic tools for troubleshooting OBD1 and OBD2
Repaired automotive computers
Drafted and communicated clear ad specific reports for vehicle fault diagnosis, work needed to be performed, and time required for repair. Tested parts and associated systems. Replaced/repaired faulty automotive parts. Road tested vehicles ensuring faults were resolved and vehicles performance met customer satisfaction. I am ASE certified master technician. Diagnosed and repaired brakes and hydraulic systems, exhausts, primary and advanced fuel ignition, electrical from wiring schematic. Diagnostics on air conditioning, and computer systems. Conducted work complying with all company safety policies and procedures. I have my A+ net+ security+ at Las Vegas professional Institute of technology and accounting I have been working with computers since 1995 I have worked with Windows 3.1,, Windows 95, Windows 98, Windows Millennium, Windows 2000, Windows 2003 server, Windows Vista, Windows 7 ultimate, Windows 10, Windows 2008 server. That’s also far
EDUCATION
UNIVERSITY OF SOUTHERN UTAH
VOCATIONAL EDUCATION
All makes and models of cars
Previous ASE certification. Micro/Digital Processing, AC/DC current. Graduate Las Vegas PITA Vocational School of Technology. ADDITIONAL SKILLS
Ability to converse with and support staff/customers that are not technologically proficient. Solid work ethic Ability to work in high stress environment; procure best possible solutions in limited time in layman’s terms. Ordered parts, installed parts in a fast amount of time. I didn’t miss one day to work whole time, I was never late for work, I worked weekends sometimes 50 hours a week.
