04/29/2026
SatisfAI participated in Fintech360 as an official sponsor.
The company was represented by its co-founders, Hayk Karapetyan and Arthur Harutyunyan.
Hayk Karapetyan took part in the panel discussion
“AI Agents Serving Bankers and Investors: Multi-agent Systems in Financial Process Automation,”
while Artur Harutyunyan presented a live demonstration of the platform.
The session focused on the transition of agentic AI from experimental use cases to operational deployment within financial institutions.
During the demonstration, SatisfAI showcased a full Quality Assurance workflow across call center interactions, highlighting the shift from traditional sampling approaches to 100% automated coverage:
• analysis and scoring of every interaction
• real-time detection of service quality and compliance gaps
• identification of customer experience breakdowns and revenue leakage points
This approach enables a move from fragmented monitoring toward continuous, system-level visibility and control over customer interactions.
SatisfAI supports organizations in identifying where customers and revenue are lost — and in turning these insights into actionable outcomes.
