SolveIT Technology Solutions

10/01/2026

October is Cybersecurity Awareness Month, a good reminder that staying safe online is something we are all in together. We are proud to help our community feel a little more secure and a little less worried about what is out there.

09/30/2026

Good news if saving PDFs in Microsoft Edge has been giving you trouble.

Microsoft has fixed the Edge bug that was breaking "Microsoft Print to PDF." The fix is in Edge version 154.0.4258.48.

Edge usually updates on its own, but here's how to check:

1. Click the three dots (...) in the top right corner
2. Go to Help and feedback, then About Microsoft Edge
3. Let it update, then click Restart

After that, Microsoft Print to PDF should work again.

SolveIT clients, we're rolling the update out to your computers, so there's nothing you need to do.

Still having trouble? Send us a message. We're happy to help.

09/30/2026

Proud to officially join the Laredo Hispanic Chamber of Commerce! We’re excited to connect, grow, and continue supporting our local business community. 💙💻

😊🤩👍🏽 We are so thankful to SolveIT Technology Solutions for joining the Laredo Hispanic Chamber of Commerce. Here's to future connections and opportunities to help our business community grow.

09/30/2026

One month since the passkey prompts started showing up, and here is what we have noticed talking to businesses around Laredo.

The offices that are handling this well are not the ones with the biggest IT budgets. They are the ones who started early and moved a few people at a time.

Front desk this week. Sales next week. Owner and management after that.

Nobody's day got interrupted. Nobody panicked. By the time February gets here, they will have already forgotten this was a project.

The offices we are worried about are the ones where nobody has looked yet. Not because they are careless, but because there is no one whose job it is to watch for this kind of thing. That is normal for a small business. It is also exactly how a February deadline turns into a Monday morning where half your staff cannot get into their email.

You have four months. That is genuinely enough time to do this calmly.

SolveIT clients, we are already working through your accounts. Nothing for you to do.

Everyone else, take the free 15 minutes. We will tell you who at your company is still on text codes and roughly what it takes to fix it. No pitch, no pressure.

https://calendly.com/robertg-solveitts/free-15-minute-passkey-readiness-check

09/29/2026

Trying to save something as a PDF in Microsoft Edge and it just won't work?

If the print window won't open, closes on its own, or says printing failed when you use "Microsoft Print to PDF," you're not alone. We just helped a client with this one.

The good news: it's not your computer, and it's not something you did. Microsoft has confirmed it's a known bug in Edge version 154.

Here's the quick fix for now:

1. Press Ctrl + P to open the print window
2. Under Printer, choose "Save as PDF" instead of "Microsoft Print to PDF"
3. Click Save

That's it. You still get your PDF.

Microsoft says it's working on a fix. SolveIT clients, you don't need to keep an eye on this one. As soon as Microsoft releases the Edge update, we'll push it to your computers.

Still having trouble printing or saving PDFs? Send us a message. We're happy to help.

09/29/2026

Q4 starts Thursday, which means a lot of Laredo businesses are about to sit down and plan next year's budget.

Technology usually gets one line on that page, and it is usually just whatever we spent last year.

Four things worth pricing out separately before you sign off on it:

Aging computers. Anything past five years old is going to fail on its own schedule, not yours. Replacing two a year on purpose is cheaper than replacing six in a panic.

Microsoft 365 licenses. Most businesses are paying for seats nobody uses anymore, or paying for a plan that does less than a cheaper one would.

Your backup and recovery setup. If it has not been reviewed in two years, it does not match the business you have now.

Passkeys and the February Microsoft deadline. Handled calmly in Q4, this costs you almost nothing. Handled in January, it costs you a very bad Monday.

None of that needs to be a big project. It needs somebody to look at it once, on purpose, before the year turns over.

Book a free consultation with SolveIT and let's go through it together.

09/28/2026

Quick one for the business owners: scroll to the bottom of your own website right now. What year does the copyright say?

If it says 2023, so does the impression your next customer gets.

We are not saying that to be harsh. Websites slide. You get busy, the person who built it moved on, and nobody wants to open that can of worms in the middle of a workweek.

But here is what a stale site actually costs. Phone numbers that changed. Hours that are wrong. A contact form that has been quietly broken for months, which means you have no idea how many people tried to reach you and gave up.

That last one happens more than you would think. We check it often, and it is broken more often than it should be.

Fall is a good time to fix it. You have a full quarter to get it done before the new year, instead of scrambling in January.

Need a website that works as hard as you do? Let's talk.

09/24/2026

Honest question, Laredo: when was the last time someone actually tested your backup?

A) This month
B) Sometime this year, I think
C) Wait, do we have one

Here is the part that catches people off guard. Having a backup and having a backup that works are two different things.

We have walked into offices where the backup had been quietly failing for eight months. The status icon said everything was fine. Nobody opened it. Then a hard drive died and there was nothing to restore.

A backup you have never tested is a hope, not a plan.

Testing it is not complicated. Someone picks a file, restores it, and confirms it opens. Ten minutes, once a quarter.

If nobody at your business owns that ten minutes, that is usually the real problem.

Need help with your business technology? Let's talk.

09/23/2026

The number one question we get about passkeys:

"So Microsoft gets my fingerprint?"

No. And this is worth two minutes of your time, because it is the reason a lot of people are hesitating.

When you set up a passkey, your device creates two matching keys. One stays locked inside your phone or laptop and never leaves it. The other one goes to Microsoft, and by itself it is useless. It cannot sign you in to anything.

When you sign in, Microsoft sends a question that can only be answered correctly using the key stored on your device. Your device answers it. You are in.

Your fingerprint or face scan is only used locally, to unlock your own device so it can answer. It never gets sent anywhere. Microsoft never sees it, never stores it, and could not hand it over to anyone if they wanted to.

Same thing your phone already does when you unlock it in the morning.

A few other questions we hear a lot:

"What if I do not have a smartphone?" There are other options, including a small physical security key. We will cover that later this fall.

"What if my phone dies?" You set up more than one passkey. That is the answer, and it is easy.

"Is this going to slow my staff down?" It is faster than what they do now. No password, no waiting on a text.

Got a question we did not answer? Send it to us. We will answer it honestly, client or not.

09/22/2026

If you have been getting a new prompt from Microsoft this month asking you to set up a passkey, that is real. It started September 1st.

Here is the short version of why.

That six digit code you get by text is better than nothing, but it has two real weaknesses.

The first is SIM swapping. Someone calls your cell provider, pretends to be you, and moves your phone number to their phone. Your codes start arriving on their screen. Most people find out when their own phone goes dead.

The second is a fake sign in page. It looks exactly like Microsoft. You type your password, you type the code, and the scammer uses both in real time before you finish your coffee.

In both cases the code worked perfectly. It just let in the wrong person.

That is the whole problem with a code. It is a number a human being can be talked into sharing.

A passkey cannot be shared, typed into a fake page, or intercepted. It only works on the real site, from your actual device. That is what phishing resistant means in plain English.

SolveIT clients, we are already working through your accounts. Nothing for you to do.

Everyone else, if you are not sure how your team signs in today, that is worth 15 minutes.

https://calendly.com/robertg-solveitts/free-15-minute-passkey-readiness-check