09/24/2021
A Metro by T-Mobile Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter most to them. As a Metro by T-Mobile Retail Consultant, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives. You are strengthening Metro's Brand by delivering an unparalleled customer experience and outcome that transcends beyond the store visit. You stay current with the latest technologies and industry trends that enable you to provide a total sales solution to the customer. You are responsible for delivering key performance results in sales that are most important to Metro's overall strategy and growth. You are driven to achieve by the happiness of each customer's experience, the success of your store team and the satisfaction that you are changing lives by connecting people to what they enjoy. Employees must be available to work a retail schedule that includes evenings, weekends, and holidays.
A Metro by T-Mobile Retail Consultant
Provides a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Metro by T-Mobile devices, accessories and service plans, maximizing customer connections, saving the customer money, personalizing the customer experience, protecting their investment
Delivers an outstanding store experience that improves customer loyalty and strengthens the Metro by T-Mobile Brand
Meets or exceed key performance objectives that include sales goals
Makes certain accurate customer account set-up so they are ready to use when leaving the store
Identifies the right solutions to customer billing, technical and or account issues
Completes all courses in your curriculum path with the required times frames
Complies with all operational policies and procedures including the our Employee Code Of Conduct.
To keep our employees and customers safe, we've installed clear plastic barriers, and provided masks, gloves and hand sanitizer
