Alenco Communications, Inc

06/01/2026

📶 ACI Monday Morning Wi-Fi Tip!

Did you know your router lights can help identify connection issues?

🟢 Solid lights usually mean your router is working normally
🔴 Red or amber lights may indicate a connection issue
❌ No lights could mean a power issue

Before calling support, try these quick steps:

✔ Reboot your router
✔ Check power connections
✔ Wait 1–2 minutes for reconnect

Sometimes a quick check can save time and get you back online faster 👍

📞 Need help? Give us a call anytime at 1-800-628-5371 — we’re here for you 24/7!

05/26/2026

📶 ACI Monday Morning Wi-Fi Tip!

Did you know every device connected to your Wi-Fi shares bandwidth?

Phones, smart TVs, gaming consoles, tablets, laptops, cameras, and smart home devices can all compete for speed at the same time.

Here are a few quick ways to improve performance:

✔ Disconnect devices you’re not using
✔ Pause large downloads while streaming or gaming
✔ Use your 5G Wi-Fi network when nearby
✔ Reboot your router occasionally

Small changes can make a BIG difference in your Wi-Fi experience 👍

📞 Need help troubleshooting your home network? Give us a call anytime at 1-800-628-5371 — we’re here for you 24/7!

05/25/2026

05/18/2026

📶 ACI Monday Morning Wi-Fi Tip!

Did you know outdated devices can affect your Wi-Fi experience?

Phones, tablets, smart TVs, streaming devices, and even gaming systems all perform better when they’re updated regularly.

✔ Better performance
✔ Fewer connection issues
✔ Smoother streaming & browsing
✔ Improved compatibility with modern Wi-Fi networks

A quick software update can make a BIG difference 👍

📞 Need help troubleshooting your connection? Give us a call anytime at 1-800-628-5371— we’re here for you 24/7!

05/15/2026

Families are strongest when they stay connected 💙

This International Family Day, we’re celebrating the moments that matter most — video chats with loved ones, streaming movie nights, online gaming with family far away, and everyday connections that bring us closer together.

At ACI, we’re proud to provide reliable internet that helps families connect, share, learn, and create memories no matter the distance.

Because every connection matters. ❤️

05/11/2026

📶 ACI Monday Morning Wi-Fi Tip!

When checking your internet speed, don’t just look at download speed — upload speed matters too.

Upload speed helps with video calls, sending files, gaming, and security cameras.

If your video calls freeze or cameras buffer, your upload speed may be part of the issue.

📞 Need help checking your speeds? Call us anytime at 1-800-628-5371.

05/04/2026

🔌 Reboot your router!

Unplug it, wait 1–2 minutes, then plug it back in. This helps clear temporary issues and keeps your connection running smoothly.

✔ Improves performance
✔ Fixes random slowdowns
✔ Keeps your network stable

It’s one of the easiest ways to keep your Wi-Fi working at its best 👍

📞 Need help? Call us anytime at 1-800-628-5371 — we’re here for you 24/7!

04/27/2026

📶 Monday Morning Wi-Fi Tip!

Did you know you can set up a Guest Wi-Fi Network right from the CommandIQ App?

It’s a quick and easy way to keep your main network secure while giving visitors their own connection.

✔ Protect your personal devices
✔ Keep your main network private
✔ Prevent slowdowns from extra devices

Perfect for guests, kids’ friends, or even smart home devices 👍

📲 You can set this up in just a few taps using the CommandIQ App

📞 Need help? Give us a call anytime at 1-800-628-5371 — we’re here 24/7!

04/23/2026

🚨 Service Alert – Phone Outage 🚨

Attention phone customers: We are currently experiencing a phone outage affecting the Hico, Hamilton, Carlton, and Alexander exchanges.

At this time:
• Incoming calls cannot be received
• Outgoing 1-800 calls are unavailable

Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.

If you have any questions or need assistance, please contact us at 📞1-800-628-5371

04/20/2026

📶 ACI Monday Morning Wi-Fi Tip!

Is your Wi-Fi acting up? You might be dealing with interference from everyday household devices like microwaves, cordless phones, or Bluetooth gadgets.

Here are a few quick ways to improve your connection:
✔ Keep your router at least waist level or higher
✔ Use the 5GHz network for faster speeds nearby
✔ Keep your router away from electronics that cause interference

Small changes can make a big difference in your Wi-Fi performance!

📞 Need help? Give us a call at 1-800-628-5371 — we’re here to help!