SalesAi

SalesAi SalesAi helps businesses win the moments that matter.

Our human-like Ai Agents answer every prospect and customer instantly, so revenue isn’t lost to slow response times, hold music, or missed follow-ups.

10/15/2026

📣 Our agents just got two big upgrades!

During the call: Live Lookup and Actions

SalesAi agents can now connect to the systems you already run on (customer records, scheduling, service and ticketing software) and work in them while the caller is still on the line.

✅ Knows who’s calling. It finds the caller in your records and confirms their account. No “we’ll call you back.”

✅ Checks the status. “Is my technician still coming today?” Answered on the spot, not handed off to your team.

✅ Books the appointment. It checks real availability and books the time on the first call, without a transfer.

____________________________________________________________

After the call: Data Capture

Within minutes of hang-up, the key details (appointment time, reason for call, account number) are saved to the contact and sent to the system your office works in.

📋 No more reading transcripts or retyping notes. You choose what gets captured, in plain words.

🔥 Know who’s worth a callback. Leads are tagged (e.g., Qualified: Yes) so your team knows which ones to work first.

Built on MCP, the open standard for connecting AI to software. If your system supports MCP or can be adapted to it, we can connect it. You connect each system once for your whole company and control which agents can use it and what each one can see.

Setup is handled with you.

👉 Interested in seeing how this works for you? Reach out to [email protected]

There’s something special about walking into a room full of people building with AI right here in the Midwest.We’re exhi...
10/15/2026

There’s something special about walking into a room full of people building with AI right here in the Midwest.

We’re exhibiting at the Midwest AI Summit today, and the energy has been great. Founders, operators, developers, students, and plenty of people who are just curious about what AI can actually do for their business. That mix is what makes this community so strong.
Indianapolis has quietly built one of the most collaborative AI communities around. People share what’s working, admit what isn’t, and show up for each other. We’re proud to be part of it.

If you’re at the Summit, come find us in the exhibit area - we’d love to hear what you’re building and show you what AI voice and messaging agents look like in the real world.

Thank you to the organizers, speakers, and everyone who came out today. Let’s keep building.

Together in the fight!
10/15/2026

Together in the fight!

“Yes, we text your customers.”That sentence can mean three very different things, and most AI answering services only de...
10/13/2026

“Yes, we text your customers.”

That sentence can mean three very different things, and most AI answering services only deliver the first one.

📲 Tier 1: The one-way alert. A call gets missed, a “sorry we missed you” text goes out. Helpful, but if the customer texts back a question, it lands nowhere.

💬 Tier 2: The two-way conversation. The customer replies and actually gets an answer. Appointment moved. Zip code confirmed. Job booked. This is what buyers picture, and it’s the tier the fewest products deliver.

🔁 Tier 3: Proactive outbound. Reminders, confirmations, and follow-ups on the quote that went quiet. Nobody has to miss a call for these to fire, which is why this tier quietly drives the most revenue.

Why it matters: a missed call costs a home-services business roughly $1,200 in immediate revenue. Miss two a week and you’re past $120K a year.

The fastest way to find out which tier you’re being sold? In the demo, reply to the vendor’s text with a real question that isn’t yes or no, and watch what comes back.

We broke down all three tiers, the four questions to ask any vendor, your real options in 2026, and when a cheaper tool is honestly the smarter buy 👇
🔗 https://hubs.la/Q04B0T3Z0

Picture this: your AI texts 4,000 customers at 2 a.m. 😬Half of them never opted in. A few get called “Valued Customer.” ...
10/13/2026

Picture this: your AI texts 4,000 customers at 2 a.m. 😬

Half of them never opted in. A few get called “Valued Customer.” One angry reply gets a cheerful “Great question! 🎉” instead of a real person.

The AI did exactly what it was set up to do. That’s the problem.

AI doesn’t fix a messy setup. It scales it. 📈

Before your AI sends a single text, ask yourself:
✅ Do you have permission? Clear opt-in comes before anything else. No consent, no conversation.
✅ Does it sound like you? Your AI needs your brand voice, not a robot’s. Name, tone and word choice are set on purpose.
✅ Does it know when to stay quiet? Quiet hours, opt-outs and “STOP” replies are honored every time.
✅ Does it know when to tap out? Frustrated customer or tricky question? It hands off to a human, fast.
✅ Is your data clean? The wrong name or product in a “personal” text breaks trust in one message.

Get these right and AI texting feels like your best rep, available 24/7.
Get them wrong and it’s thousands of bad first impressions, delivered instantly.

We’re walking through how to set your business up for AI texting success in our free webinar on Wednesday, October 21 at 1 pm ET.

👉 Save your seat: https://hubs.la/Q04B0KFJ0

"AI vs. human" is the wrong way to think about your front desk.The real question is smaller and sharper: does this call ...
10/12/2026

"AI vs. human" is the wrong way to think about your front desk.

The real question is smaller and sharper: does this call need a pattern followed, or a person's judgment?

Here's the honest breakdown:

✅ AI answering service wins on:
• Availability: first ring, 24/7, even when three calls land at once
• Cost: roughly $50–$300+/mo vs. $300–$2,000+/mo for a dedicated human service
• Consistency: same playbook on every call, no bad mornings

✅ A virtual receptionist wins on:
• Low-volume, high-stakes calls where one conversation could be worth thousands
• Emotional first contact, like a distressed caller reaching a law firm
• Regulated or compliance-sensitive intake

Any comparison that says AI wins every time is selling, not comparing.

What most businesses actually land on is both: AI handles the booking, after-hours, and overflow load, then hands off cleanly to a person for the calls that need one.

We broke down exactly where the line falls 👇
https://hubs.la/Q04zWZ_F0

Midwest security and AI leaders: mark your calendars for October 15!We're proud to sponsor Midwest AI Summit 2026 in Ind...
10/07/2026

Midwest security and AI leaders: mark your calendars for October 15!

We're proud to sponsor Midwest AI Summit 2026 in Indianapolis, a day of keynotes and networking with the people building and securing enterprise AI.

For 50% off, use the code: SalesAi50

Seats are limited. Grab yours now -->
: https://hubs.la/Q04z2_wL0

Your customers can tell when AI is there to help them… and when it's there to get rid of them. Most teams roll out AI to...
10/06/2026

Your customers can tell when AI is there to help them… and when it's there to get rid of them.

Most teams roll out AI to cut costs. The best teams use it to build trust. And the gap between the two usually doesn't show up in your metrics until customers have already quietly walked away.

That's why we're hosting "Do This, Not That: AI That Earns Customer Trust" in Indianapolis.

Scott Thomas, Chief Growth Officer at SalesAi, has deployed dozens of AI agents across onboarding, support, and revenue workflows. He'll share the real lessons from those rollouts, including the ones that didn't go to plan.

You'll walk away knowing:
-The most common mistakes teams make putting AI in front of customers
-Where AI should lead and where a human needs to step in
-Design principles for CX that's faster, more trusted, and built to scale
-How to lift satisfaction and reduce churn without losing the human touch

Built for business owners, CX and support leaders, sales and marketing teams, and anyone who owns how customers experience their company. Whether you're already running AI or still figuring out where to start.

October 28th | 5-7 pm EST
Innovatemap, 1002 Broad Ripple Ave #201, Indianapolis

Save your spot 👇
https://hubs.la/Q04z2-kC0

Let's play a game called "Would you reply to this text?" 👀Before:"DEAR VALUED CUSTOMER!!! 🎉🎉 Don't miss our AMAZING limi...
10/06/2026

Let's play a game called "Would you reply to this text?" 👀

Before:
"DEAR VALUED CUSTOMER!!! 🎉🎉 Don't miss our AMAZING limited-time offer, act NOW!!! Click here: [link]"

Yeah... us neither. 🙈

After:
"Hi Jordan, it's Claire from SalesAi. Let's set up a demo on the platform. Want me to grab you a spot next Tuesday or Thursday?"

Same goal. Very different results. Here's what changed:

💬 It says who's texting.
Unknown sender plus no name is how texts get ignored (or reported). Lead with your business name.

💬 It sounds like a person.
No shouting, no stack of exclamation points, no "valued customer." Spam-style wording can also make carriers more likely to filter your message.

💬 It's actually personal.
Using a name and a real reason to reach out beats a blast that could have gone to anyone.

💬 It asks one easy question. "Tuesday or Thursday?" takes two seconds to answer.
A conversation beats a click.

💬 It's about them, not you.
The best texts help the customer get something done.

The same rules apply when AI writes your texts.

AI can send thousands of great messages... or thousands of "DEAR VALUED CUSTOMER" ones.

Its tone, its words and when it hands off to a human all need to be set up on purpose.

We're covering how to get AI texting right from day one in our free webinar on October 21st at 1 pm EST.

👉 Grab your spot: https://hubs.la/Q04z2XwM0

UNBOUND debrief: Scott Thomas highlights ✨Nobody left Scott Thomas' UNBOUND session with photos of his slides. That was ...
10/05/2026

UNBOUND debrief: Scott Thomas highlights ✨

Nobody left Scott Thomas' UNBOUND session with photos of his slides. That was the point.

Instead, every attendee walked out with three pages built on their own work: a task sort, a handoff design, and a hiring charter for an AI agent.

Scott's premise: there's a trust gap in AI, and it belongs to the companies deploying it.

→ 81% of professionals trust agentic AI with customer data. Only 36% of customers agree.

→ Customers don't have a relationship with a frontier model. They have a relationship with your support chat. Your bot is the only AI most people ever actually meet.

🗞️ The good news: trust flips after a good experience.

74% of consumers were satisfied with their last AI interaction, and over 90% when it solved the problem the first time.

The gap closes on outcomes, not tone.

The three rules Scott walked the room through:
1. Sort the work, not the org chart. Every task is Keep Human, Handshake, or Automate. IKEA got this right: its bot took 47% of routine inquiries, and 8,500 agents were retrained as design advisers instead of cut.

2. Design the handoff, not the bot. 57% of consumers would stop using a company's AI if they couldn't reach a human. Only 14% of businesses make that easy.

3. Hire the agent, don't install it. Job description, scorecard, named manager, escalation contract, last day. It's how we run June, our AI agent, who took a live call in front of the room.

⚠️ And one warning worth repeating: if your headline metric is deflection, you've built an AI that's rewarded for hanging up on people. Measure resolution.

Thank you to everyone who rolled up their sleeves in the room, and to the UNBOUND team for having us.

If you attended, share your handoff design in the comments. We'd love to see what you built.

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