RT Solutions

10/14/2026

What would happen if the only person who understands your IT was unavailable for a month? Someone else needs access to the documentation, provider contacts, renewal dates and emergency recovery steps. Choose a backup person and test the plan. We can help you document it.

10/13/2026

Emailing the same message to several customers? Put their addresses in BCC so they can't see each other's details or send a reply to the whole list. Use an email marketing platform for newsletters or larger groups.

10/13/2026

Microsoft 365 isn't backed up the way you think — what Microsoft actually protects vs. what's on you.

Here's a question I ask new clients: if someone deleted a year's worth of emails from your Outlook, could you get them back?

Most people assume yes. Microsoft's got it, right?

Not really. And this trips up good businesses all the time.

Here's the honest breakdown.

Microsoft keeps the lights on. They protect the infrastructure — the servers, the uptime, the physical data centers. If their hardware fails, that's their problem to fix, and they're great at it.

But your actual data? That's a shared responsibility, and most of it falls on you.

Deleted emails sit in a recycle bin for about 30 days, then they're gone. Same story for files in OneDrive and SharePoint. A deleted user account takes its mailbox with it after 30 days too.

So think about the real risks. An employee leaves and someone clears their account. A staffer deletes the wrong folder and nobody notices for two months. Ransomware encrypts your files, and they sync right up to the cloud in that broken state.

Microsoft's 30-day window won't save you from any of those. 😬

That's why we put proper third-party backup on Microsoft 365 for our clients. Separate copy, longer retention, and you can actually restore a single email or a whole mailbox from months back.

It's quiet, it's cheap insurance, and you only notice it the day you desperately need it.

The good news is this is a simple fix. Most folks just never knew the gap was there.

If you're not sure how protected your business is, don't wait for something to go wrong. Let us help, starting with a security audit.

Quick gut check — if you needed to recover some missing files, how confident are you that you could recover what was needed?

10/13/2026

An external security scan shows which of your systems accept connections from the internet. Run one after changing your firewall, adding remote access or installing a new system. It can also find old services that should have been switched off. Ask us to run the scan.

10/12/2026

Google Sheets can now turn spreadsheet data into a dashboard, project board or other visual layout. The new Canvas feature updates when the spreadsheet changes, and edits made in Canvas update the sheet. It's initially available on selected paid plans.

Sheets canvas turns data into interactive dashboards, custom study trackers, seating charts, and more, all with a simple prompt.

10/12/2026

UK criminal records agency ACRO failed to investigate security alerts before several breaches, according to the ICO. Up to 10,920 people may have been affected. Assign someone to review every alert, escalate it and record what was checked.

Unread antivirus alerts and an unpatched content management system exposed Britain's ACRO to three separate data breaches, according to a reprimand notice.

10/11/2026

A short power cut can shut down your server, firewall or network equipment. A UPS battery gives those devices time to stay on or shut down safely. Ask your IT provider which equipment has power protection and when the batteries were last tested.

10/11/2026

A short email send delay gives you time to cancel a message after clicking Send. It can help employees catch the wrong recipient or attachment before payroll records, contracts or customer information leave the company.

10/10/2026

Check what people outside your company can see on your work calendar. Meeting titles may reveal client names, projects, interviews or travel plans. External users usually only need to see whether you're free or busy.

10/10/2026

Don't trust hotel Wi-Fi. It can be compromised even when you've joined the correct network.

Microsoft has found attackers taking control of the systems used for Wi-Fi login pages at hotels and conference venues.

Once the login system has been compromised, guests can be redirected to a fake Microsoft 365 sign-in page or shown a fake browser update that installs malware.

The timing makes the request believable. You've just connected, the hotel page opens and it says an update is needed before you can continue.

Checking the network name with reception won't help because the hotel's real Wi-Fi is involved.

Use your phone's hotspot for work whenever possible. If you have to use hotel Wi-Fi, never enter your work password into the hotel registration page.

And if the page asks you to download an update, certificate or security tool, disconnect. Joining Wi-Fi shouldn't require you to install anything.

If your staff travel with work laptops, send us a message before their next trip. We'll make sure the devices are properly protected.