Black Chicken Host

04/15/2023

At this time, we are dealing with an ongoing issue with our server provider. Since our support system is also impacted, we will update this post as soon as we have additional information. Thank you all for your patience.

10:30a EST - We are nearing resolution with our server provider and an ETA is about 45-60 minutes. There was a long delay in communications from their end which is dragging out this downtime event. Thank you everyone for your continued patience, we really appreciate it.

01/29/2023

Several of our servers were not responding due to an issue with our server provider for a period of about 10 minutes. This issue also impacted the ability to open tickets, and made our status page unreachable.

Servers are slowly coming back online at this time. Thank you for your patience!

08/13/2021

Our data center is currently having networking issues that will impact site/server connectivity. We do not have any additional information at this time but will post here with updates as blackchickenhost.com is also inaccessible.

Thank you for your understanding!

06/30/2020

When we say we have the best clients in the world, we aren’t kidding!

Adam and I moved two weeks ago (still in Houston!) and Kym of VSpicery Flavor Shop, Chris Jenkins of The Symphony Agency, and Michael S. Novilla of NOVA 535 sent us the most wonderful housewarming package.

We’ve definitely already broken into the VSpicery garlic salt for our burgers last night (so amazing and flavorful!) and we can’t wait to indulge a bit with our favorite drinks.

Thank you all so much, this was so thoughtful and we are beyond appreciated 🥰🥂

05/03/2020

Greetings Black Chicken Host Community!

With all the craziness in the world, we thought we’d (hopefully) make things a little easier for our current and future shared/VPS hosting clients. From now on, we are offering FREE SSL CERTIFICATES! Our WordPress Only product has had free SSL certificates since its inception, and we’ve been working really hard to make this feasible for our shared and VPS clients.

Over the next few weeks we’ll be canceling upcoming CP SSL annual invoices, so if you see a terminated invoice on your account, don’t worry!

Some questions that you may have:

How do I enable my free SSL certificate?

Whenever you’re ready to enable your SSL certificate, simply open up a support ticket and we can take care of the rest!

My SSL certificate is enabled, what’s next?

The next step would be changing your site over to the secure HTTPS which, if it's using WordPress, we offer as a free service. Since this process involves altering your live site’s database to change everything to HTTPS, we recommend having us perform this task during off-peak hours. If you have a specific night you’d like this done just let us know!

I got a notification about a domain failing verification, what’s up with that?

This could be due to a number of reasons, though most likely the domain doesn’t resolve to the server. If you do receive this kind of notification, open up a support ticket and we’ll take a look!

Will I get a refund if I’ve already paid for my SSL certificate?

We are issuing refunds for the CP SSL products if you’ve paid your CP SSL invoice since March 18, 2020. Don’t see the refund yet? Contact us and we can get that sorted. We are unable to issue refunds for invoices before March 18th, unfortunately.

As always, please let us know if you have any additional questions or require assistance!

09/02/2019

Happy Labor Day folks! Enjoy the last bit of summer and safe travels if you are visiting family during this long weekend! 🇺🇸🇺🇸🇺🇸

07/14/2019

📢 Limited Support on 7/16/2019 and 7/23/2019 📢

We're traveling to/from Michigan those days and will be largely unavailable. Support is available as per usual the days in between though!

We will be on standby for emergency support issues for the days while we are out, but we will be addressing all nonemergency requests the following respective days. Thanks!

05/27/2019

Happy Memorial Day everyone! While you're winding down from no doubt a relaxing and fun weekend, remember why you have a three day weekend. 🇺🇸

Did you know that Black Chicken Host donates monthly to both Fisher House Foundation and Pets for Vets? We love our troops and are more than happy to give back to those who give so much every day.

05/13/2019

Happy Monday! We have a new post for y'all if you have been putting off some spring cleaning of your WordPress site. 🧹

Whether you're a seasoned blogger or just getting your site off the ground and going crazy with uploads and creating content, it's always a good idea to keep your WordPress site storage in check. Let's clean some things up together, it will be easier than you think!

Whether you're a seasoned blogger or just getting your site off the ground and going crazy with uploads and creating content, it's always a good idea to keep your WordPress site storage in check. "But I have unlimited disk space!" That is probably not the case, unfortunately! A server is just someon...

04/22/2019

Email forwarders can be great until your email gets blacklisted. Email forwarders send everything: bills, cat videos from Bob in the next cubicle, and spam.

Here’s the preferred way to forward email to your Gmail address without getting your server IP blacklisted!

The Evil of Email Forwarders When an email forwarder is created, all email is forwarded to that address. Bills, invoices, Twitter notifications, those hilarious cat videos from Bob in the cubicle just over the way, and spam. Our IP addresses are then sometimes blocked by third-party providers, such....

04/22/2019

🌎💙 Happy Earth Day from all of us at Black Chicken Host 💙🌏

04/02/2019

WordPress is making the minimum required PHP version PHP 5.6.20, anything below that and you won't be able to apply WordPress updates. As a B*H client you're all at or above that minimum requirement, so no worry there!

At the end of 2019 however, WordPress is aiming to make the minimum required version of PHP 7+. We recently came out with a post about upgrading, so maybe it's time to think about how to get your sites up to date before it's too late!

https://blackchickenhost.com/php-7-and-why-you-should-be-using-it/

WordPress 5.2 is targeted for release at the end of this month, and with it comes an update to the minimum required version of PHP. WordPress will now require a minimum of PHP 5.6.20. Beginning in …