Nectar Services Corp

06/04/2025

When I look back at my journey in B2B marketing over the last decade, it’s remarkable how much the landscape has evolved—and how creator-driven influence has gone from a fringe strategy to a cornerstone of enterprise go-to-market. After a 35-year career in enterprise sales and business developme...

01/01/2025

01/01/2025

12/30/2020

Pro Tip: Spend the money on a certified device! You won't regret it: https://bit.ly/2ApMd1P.

Many people underestimate the importance of a headset when it comes to sound quality. This post highlights several factors to consider when working remotely.

12/24/2020

We just wanted to take a moment to thank our friends, families, customers, partners and followers for their support this year, as well as those who have put their lives on the line to keep us all safe.

Have a great Holiday Season and a Happy New Year!

12/24/2020

To create a great customer experience, organizations often deploy new technology and product lines. Every interaction is more meaningful than ever before. Here's how Nectars automated CX Assurance can help: https://bit.ly/2YjKqV2.

To create a great customer experience, organizations often deploy new technology and product lines. Every interaction is more meaningful than ever before. He...

12/22/2020

Due to unforeseen COVID-19 circumstances, several trends have reshaped our realities and futures. In this piece, we highlight what has happened, and what the implications are for the remainder of 2020 and into 2021: https://bit.ly/38RRQVF.

Tom Tuttle, SVP of Global Alliances & Enterprises, writes about the Cloud race, & how it impacts customer experience (CX) & the future of collaboration.

12/21/2020

Great user experiences are enabled by a healthy collaboration environment...

Nectar 10 enables the best collaboration and user experience with real-time visibility, alerting, troubleshooting and reporting across multi-vendor platform, network and endpoint environments.

Find out more: https://bit.ly/2tLVqyx.

12/18/2020

Amazon Connect is a great way to host your cloud contact center, but migrating over to it can be a challenge. Here are some tips on how CX Assurance can help: https://bit.ly/2Nhs8hj

Amazon Connect is a great way to host your cloud contact center, but migrating over to it can be a challenge. Here are some tips on how CX Assurance can help...

12/16/2020

As states tighten up restrictions again due to COVID-19, we thought it would be a good time to re-share this article on best practices for working from home: https://bit.ly/2W4HE5o.

If you have additional advice, we encourage you to share them in the comments below!

There have been three groups of people in the remote workforce. Regardless of which you are, here are Matt Christopher's best practices for working from home.

12/08/2020

Companies today know that customer experience is the real differentiator of service and success.

Businesses that focus on this area understand that customer experience pays dividends in the long run.

But why? Read this article for some answers: https://bit.ly/2IHr0Ey.

Many companies work under common misconceptions when it comes to customer service. Here's why Contact Center (CC) Customer Experience (CX) Assurance matter.