01/11/2023
BistroBPO is looking out for an experienced WFM professional, for an international call center located in different locations worldwide, performing each of the following not limited:
1. Forecasting and analysis of historic data
2. Scheduling staff around your forecast call volumes
3. Managing on a day-to-day basis (intraday management), in case of unexpected rises in contact volumes or absenteeism
4. Creating a Business Continuity Plan (BCP)
5. Critical staff analysis via various reporting tools
Benefits:
1. Salary as per the market, skill-set, and experience.
2. Medical benefits from 1st month of joining.
3. Entitlement for Annual Leaves.
4. Professional but friendly working environment.
Working Shift: 12:00 am on-wards (Overnight Shift)
Working Hours/Days: 9 Hours/5 to 6 Days a week.
Contact us at [email protected] for immediate consideration or visit our website at www.bistrobpo.com.
