10/31/2026
As October comes to a close, we're celebrating two more members of the Valley team who help make a difference for our customers and communities every day! 💚💙
Whether it's solving problems out in the field or helping customers with their billing questions, both of these team members play an important role in making sure our customers are taken care of.
We asked: “What part of your day-to-day work at Valley makes you feel like you’re making a difference?”
🛠️ Nathan A. (Outside Plant Technician • Eureka Office) — 22 Years of Service
“Helping customers solve their problems, big or small, and seeing that everything works as it should is rewarding, especially when you know they're happy with the results.”
🧾 Heidi (Billing Assistant • Herreid Office) — 4 Years of Service
“I enjoy interacting with customers and making their experience a positive one, whether that's answering billing questions or helping things run smoothly for customers and coworkers. It's rewarding to be part of a company that values our communities and provides dependable services that make people's lives easier.”
Thank you, Nathan and Heidi, for the knowledge, dedication, and care you bring to Valley. We appreciate the work you do and the difference you make for the people we serve!
