Phoenix Edge

10/05/2026

Emailing the same message to several customers? Put their addresses in BCC so they can't see each other's details or send a reply to the whole list. Use an email marketing platform for newsletters or larger groups.

10/05/2026

Don't trust hotel Wi-Fi. It can be compromised even when you've joined the correct network.

Microsoft has found attackers taking control of the systems used for Wi-Fi login pages at hotels and conference venues.

Once the login system has been compromised, guests can be redirected to a fake Microsoft 365 sign-in page or shown a fake browser update that installs malware.

The timing makes the request believable. You've just connected, the hotel page opens and it says an update is needed before you can continue.

Checking the network name with reception won't help because the hotel's real Wi-Fi is involved.

Use your phone's hotspot for work whenever possible. If you have to use hotel Wi-Fi, never enter your work password into the hotel registration page.

And if the page asks you to download an update, certificate or security tool, disconnect. Joining Wi-Fi shouldn't require you to install anything.

If your staff travel with work laptops, send us a message before their next trip. We'll make sure the devices are properly protected.

10/04/2026

Google Sheets can now turn spreadsheet data into a dashboard, project board or other visual layout. The new Canvas feature updates when the spreadsheet changes, and edits made in Canvas update the sheet. It's initially available on selected paid plans.

Sheets canvas turns data into interactive dashboards, custom study trackers, seating charts, and more, all with a simple prompt.

10/03/2026

A short power cut can shut down your server, firewall or network equipment. A UPS battery gives those devices time to stay on or shut down safely. Ask your IT provider which equipment has power protection and when the batteries were last tested.

10/02/2026

Check what people outside your company can see on your work calendar. Meeting titles may reveal client names, projects, interviews or travel plans. External users usually only need to see whether you're free or busy.

10/01/2026

RingCentral says a social engineering campaign led to a breach affecting about 1.6 million accounts. Names, email addresses, phone numbers and physical addresses were exposed. If someone contacts you about your account, call RingCentral on its official support number.

The ShinyHunters extortion group stole personal information from 1.6 million RingCentral accounts after hacking the company in July, according to the data breach notification service Have I Been Pwned.

09/30/2026

Your bin might be the easiest place to steal your customer data from. Invoices, bank statements and employee files go in the rubbish and anyone can pull them back out. One rule: personal, financial or customer info gets shredded, not binned. Use a cross-cut shredder.

09/29/2026

An email from a supplier says their bank details have changed. You update them, pay the invoice, and the money goes to a criminal. Sometimes the supplier's own account was hacked, so it's genuinely from them. Never change bank details without calling on a number you already have.

09/28/2026

Researchers found the DragonForce ransomware group hiding inside normal Microsoft Teams traffic, undetected for up to two months. Their malware disguised its connection as ordinary Teams activity. Basic antivirus misses this. Ask your IT provider if what you have would catch it.

DragonForce-linked hackers used Backdoor.Turn to route C2 traffic through Microsoft Teams relay infrastructure during a U.S. firm attack.

09/27/2026

When did anyone last look closely at your card terminals? Skimmers get attached and terminals get swapped, and neither is obvious unless someone checks. Look at each one at the start of the day. If it looks different or loose, stop using it and call your provider.