Digital Glitch It Solutions

12/19/2024

https://www.yahoo.com/news/us-investigating-potential-national-security-001445939.html

US officials are investigating potential national security risks tied to a telecom company founded in China whose internet routers are used by millions, multiple sources familiar with the matter told CNN.

11/03/2024

Using a good antivirus program is essential for several reasons:

1. **Protection Against Malware**: Antivirus software helps detect and remove various types of malware, including viruses, worms, Trojans, ransomware, and spyware, which can harm your device and compromise your data.

2. **Real-Time Scanning**: Good antivirus programs offer real-time protection, scanning files and applications as they are accessed or downloaded, preventing infections before they can cause damage.

3. **Web Protection**: Many antivirus solutions include features that protect you while browsing the internet, blocking harmful websites and phishing attempts that aim to steal your personal information.

4. **System Performance**: Regular scans and maintenance tools help optimize your system’s performance by removing unnecessary files and programs, which can slow down your device.

5. **Data Protection**: Antivirus software can help safeguard sensitive information, such as personal data and financial details, from being stolen by cybercriminals.

6. **Peace of Mind**: Knowing that you have a layer of security in place can reduce anxiety about potential threats, allowing you to use your device with greater confidence.

7. **Automatic Updates**: Good antivirus programs regularly update their virus definitions to protect against the latest threats, ensuring that you are shielded from new and evolving malware.

Overall, a reliable antivirus program is a critical component of maintaining your device's security and your online safety.

10/21/2024

My name is David Rowe, owner of Digital Glitch IT Solutions, a leading provider of comprehensive IT support and Managed IT Services.

We are an IT company that offers a wide range of services for clients like you, in multiple areas of the IT business. One thing I have noticed with companies, regardless of the type of company, is that the computers are simply computers.

Below is a small list of services we cover for our clients, the ones under our Monthly Maintenance and ones that are by the hourly rates.

Services we provide our clients:
• Helpdesk IT Support - troubleshooting and quickly solving desktop, server, laptop and printer issues.
• Business Class Anti-Virus Solutions - We offer a Business Class Anti-Virus Solutions which also includes monitoring in case you have an infection.
• Office365- Administration, Business Management, Implementation and Ex*****on
• Hardware and Software Sales – to meet and exceed the needs of our clients; why buy hardware now that is obsolete in 6 months? We look at the long term ROI.
• Online and Local Data Backup Solutions - We offer a wide variety of secure Local and Online Backup Solutions which we configure, test the backup but also the restore portion of the solution.
• VOIP Phone Solutions - Looking to have more functions than the old analog telephone system? We have a couple of VOIP Solution Companies, we partner with to offer our clients a flexible, functionality loaded solution for their business.
• Network Management Solutions - We maintain client Networks, Servers, Network Equipment to ensure they are up to date and secure from outside sources. We partner with a couple of Network Management Providers so we can offer the best and secure network.
• Onsite and Remote Support - Have an IT issue? Needing quick support? We offer both Onsite and Remote support for clients who have an active internet and device is online. If your device is offline, give us a call and we can walk you through troubleshooting while we dispatch a technician.
• Website Design - Wanting to get your business out into the Digital World?? We offer Website Designing as a Service to our clients, cost effective and a great way to showcase your business. I tell people, your website is your business card on steroids!

Where do we differ from most IT Businesses?

We become the first line of troubleshooting and issue resolving and will contact your third-party support for you to escalate and resolve issues for you and your staff. We can speak Geek and Regular English to our clients because we know Computers and Networks isn’t your specialty.

We do offer Simple Monthly Maintenance plans to help our clients save!

After being in the IT field for 30+ years and working with a wide variety of people, we know not everyone is our cup of tea nor are we everyone’s cup of tea! If you have a 3rd party IT Company you aren’t happy with, we are pretty good at helping hand over the keys to your network and we are good are looking through contracts to help you out as well.

Give us a call, at 910-604-6373 or 865-224-3260. if there is a service you are looking for, we have a few more but I don't want to bore you with the details!
What we don't make up in looks, we make up in personality!

Check us out: www.digitalglitch.tech
Email Us: [email protected]

Digital Glitch IT Solutions is a leading IT company offering helpdesk support, antivirus solutions, Office365 administration, hardware/software sales, and data backup solutions. We prioritize long-term ROI for our clients.

10/01/2024

Using a password? 1. Making your password more complex 2. Use different passwords on different accounts 3. Change passwords every so often 4. Avoid Common Words 5. Look for a Password Manager These are things you consider when making passwords.

08/22/2024

Did you know Digital Glitch IT Solutions offers Residential Support for your IT and Smart Device needs? Below is an affordable Monthly package that is ideal for Work from Home, Parents who drive you crazy with Computer problems, and generally anyone who would like to have a reliable local company help with any computer issues.

07/09/2024

https://www.yahoo.com/tech/cyberattack-targets-iphone-apple-ids-191000974.html

Cybercriminals are using "smishing" scams to get iPhone users to reveal their Apple IDs, Symantec warns. Here's what to watch out for.

07/09/2024

Digital Glitch IT Solutions is now offering a Monthly Maintenance Plan for Residential and Home Office users! With the amount of people working from home, we wanted to offer a service they could take advantage of, which would cover their Anti-Virus Solution with Monitoring, Data Backup Solution, which is cloud based and secure. We also offer Patch Management, which includes Windows Updates, Security Patches, Hotfixes as well as being their first line of Support contact if they need it. Check out our Tiers on our website at:

Digital Glitch IT Solutions offers comprehensive IT services including helpdesk support, antivirus solutions, Office365 management, hardware/software sales, and data backup options. Trust us for all your IT needs.

07/09/2024

https://www.yahoo.com/news/scammers-swiping-billions-americans-every-040329024.html

The scammers are winning. Internet and telephone scams have grown “exponentially,” overwhelming police and prosecutors who catch and convict relatively few of the perpetrators, said Kathy Stokes, director of fraud prevention at AARP’s Fraud Watch Network. Victims rarely get their money back, i...

07/09/2024

At Digital Glitch IT Solutions, we take residential support calls, just as important as our business calls! Feel free to reach out if you need assistance!

06/29/2024

Be IT Business ready for Inclement Weather!
Business Inclement Weather Prep List
At Digital Glitch IT Solutions, we decided years ago to put together an Inclement Weather Prep/Checklist for businesses to have before and during a Weather-related incident. This document doesn’t cover everything, nor do we convey that it covers everything. We would just like to have current, past, potential and future clients have a list of things to consider in bad weather.
Prepping for bad weather is something we all think about and sometimes wait until its too late to plan on, this document is an ideal listing of things to collect and do before.
1. Have a list of Vendors Names, Numbers and Account Numbers written or printed out and not in your office or building.
2. Have a list of Employee Contacts for everyone and consider having a call tree with your employees versus calling everyone yourself.
3. Make sure your Data is backed up as well as leave it onsite. Your IT Company should have plans on running backups and saving them off-site or in the cloud.
4. Make sure your IT Company has tested the restore process in case you have to replace a device. 50% of the time, restores fail or data fails to backup. If you are not sure or don’t have an IT Company, feel free to give us a call.
5. Make sure All devices are unplugged before the weather, if possible. Surges happen after storms, especially when power is being restored and the last thing you want is for your Computer or Server to get hit with a surge and it sets you back days if not weeks to have the device up and running again.
6. In some cases, unplug your computers/devices and take them off the floor. This is important especially in flood prone areas.
7. Make sure to update your business voicemail/answering message to let employees and clients know the status of your office. You will be surprised how many people will still show up for an appointment or want to stop by after an event.
8. If you have equipment near windows and doors, remove it from that area or cover the equipment with a garbage bag to protect it from water, wind or any damages.
9. Any Proprietary Software you use that can NOT be retrieved online, take with you or store it in a safe area.
10. Remember, just because your power is on right after a storm, doesn’t mean the electric company is done in your area and may turn it back off to work on the local grid, so don’t rush to turn things back on until you know it is safe too.
11. Make plans ahead of time to see if employees can work from home.
12. Assess any vulnerabilities of your business operations
13. Develop a business continuity plan
14. Establish a chain of command
15. Make sure your devices have a surge protector! If not, get with your IT Company to make plans to have one for every device.
16. Review and Update your business insurance policy to make sure you are covered.
17. Keep an inventory list of your items.
If you have experienced any kind of damage due to a storm, let us know or your IT Company know. Most insurance companies want pictures and descriptions of what issues you are having, so let us know what we can do for you.
Remember to have patience and stay safe during bad weather.
If you have any questions, please feel free to email us at:
[email protected]
or
910-604-6373 or 865-224-3260
Thank You,
Dave Rowe

Digital Glitch IT Solutions is a leading IT company offering helpdesk support, antivirus solutions, Office365 administration, hardware/software sales, and data backup solutions. We prioritize long-term ROI for our clients.

05/25/2024

Computer Problems? Don't want to haul it to a Big Box store for a repair that could last days?
With a combined 50+ years of IT Experience, Digital Glitch IT Solutions started in 2014 as 910Geeks but over the years we started to expand outside of the "910" area code. In late 2021, we collectively decided to grow our services and rename our company to Digital Glitch IT Solutions, offering Onsite and Remote Support for Residential and Business clients in need of IT Support.

Check us out at: www.digitalglitch.tech or call us at 865-224-3260

Digital Glitch IT Solutions is a leading IT company offering helpdesk support, antivirus solutions, Office365 administration, hardware/software sales, and data backup solutions. We prioritize long-term ROI for our clients.