LEFCON, LLC

LEFCON, LLC LEFCON, LLC. is a Pittsburgh, Pennsylvania based consulting firm that specializes in small to medium size businesses.

With over 25 years of experience, we pride ourselves on customer satisfaction and providing turn-key solutions to your business needs. We provide services in the following areas:


Network design
Windows Based Server Management
VPN and WAN solutions. Web site design and programming
Virtual Technical Support
On-site Technical Support
Server and Desktop Virtualization
Online Backup Services



Whe

n working with our clients, we look at the goals of the company and use technology as a means to help achieve those goals. If the client doesn't succeed in meeting its goals, we don't succeed. We have a vested interest in every client we work with no matter how small or large the project is.

Do the right thing, even when no one is watching.It’s a pretty simple idea, but it applies to a lot of what we do.There ...
08/23/2026

Do the right thing, even when no one is watching.

It’s a pretty simple idea, but it applies to a lot of what we do.

There are hundreds of little things in IT that a client may never see.

The label on the back of a cable.

The documentation showing where everything connects.

Testing a cable even though it seems to be working.

Cleaning up an equipment rack instead of just getting everything online.

Updating a diagram after making a change.

Taking the extra few minutes to fix something you noticed along the way, even though it wasn’t the reason you were there.

Most of those things will never show up on an invoice. Nobody is standing over your shoulder checking to make sure you did them.

But they matter.

Because six months or three years from now, someone is going to open that rack, troubleshoot that connection, or try to understand why something was done a certain way.

That’s when the work nobody noticed becomes important.

We’ve always tried to make this part of the culture at LEFCON.

Do the right thing, even when no one is watching.

Do it right.

Document it.

Leave it better than you found it.

Not because someone is checking.

Because that’s how it should be done.

08/17/2026

One phrase I’ve never really liked hearing in IT:

“That’s not our problem.”

Technically, sometimes that’s true.

The internet circuit belongs to the carrier. The application belongs to a software vendor. The credit card issue is with the processor. The phones are managed by someone else. The POS system has its own support company.

But when something stops working, the person calling for help usually doesn’t know which company is responsible.

And they shouldn’t have to.

We’ve always tried to approach those situations a little differently.

If you call our help desk, our job isn’t simply to determine whether the problem belongs to us.

Our job is to help figure out what’s wrong.

That might mean troubleshooting something we don’t manage. It might mean calling the internet provider, opening a ticket with a software company, getting a vendor on the phone, or bringing several different companies together to figure out where the problem actually is.

Sometimes we’ll get to the end and find out that another company has to fix it.

That’s completely fine.

But we can still stay involved. We can help explain what’s happening, make sure the right people are talking to each other, and help move things toward a resolution.

Businesses have enough vendors already.

They shouldn’t have to become the project manager every time something breaks.

“Not our problem” might technically be the right answer.

It’s just rarely a helpful one.

We’ve never had a sales team at LEFCON.It’s not really something we planned. We just grew differently.One client introdu...
08/12/2026

We’ve never had a sales team at LEFCON.

It’s not really something we planned. We just grew differently.

One client introduced us to another. Someone changed companies and called us again. A vendor recommended us. A client told another business, “You should talk to LEFCON.”

And it kept going.

Today, more than 90% of our business still comes from referrals and word of mouth.

We’re obviously grateful for the business, but the part that means the most is the recommendation itself.

When you recommend a company to someone you know, you’re putting a little bit of your own reputation behind that recommendation.

We don’t take that lightly.

So, to everyone who has made an introduction, passed along our name, or simply told someone to give us a call over the years — thank you.

You helped build LEFCON.

There’s a big difference between offering 24/7 support and actually being a 24/7 company.For us, 24/7 means exactly that...
08/07/2026

There’s a big difference between offering 24/7 support and actually being a 24/7 company.

For us, 24/7 means exactly that.

At 2:00 in the afternoon or 2:00 in the morning, there are people here working.

Weekends. Holidays. Christmas morning.

If you call, someone answers.

No answering service taking a message for Monday. No offshore call center. No robot trying to decide which department you need.

Just someone from our team who can start working on the problem.

We built LEFCON this way because many of the businesses we support don’t operate 9 to 5. Hotels, restaurants and other businesses can’t simply wait until Monday morning when something important stops working.

Neither can we.

24 hours a day. 365 days a year.

Not a service level. Just how we operate.

It’s an honor to be part of the team that brought this to life for Butler County!
05/22/2026

It’s an honor to be part of the team that brought this to life for Butler County!

What an amazing event. Congrats on the torch passing from Walter to Daniel. We are truly honored to be a partner with Sa...
02/26/2026

What an amazing event. Congrats on the torch passing from Walter to Daniel. We are truly honored to be a partner with Sage Hospitality for over 25 years and to be a part of this big event. Looking forward to many more memories.

Address

514 German Street
Harmony, PA
16037

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