Spinnaker Support

02/26/2026

Security teams are being told to “just patch faster.”

But as our VP of Cyber Security Craig Savage, shares in his latest TechRadar Pro article, that mindset doesn’t match how enterprise ERP systems actually work.

Patching is part of the equation, but it’s not the whole strategy.

Craig breaks down why more CIOs are leaning into defense-in-depth, configuration hardening, and greater independence from vendor timelines to manage real risk.

If you’re responsible for ERP security, give it a read.

https://www.techradar.com/pro/why-enterprise-security-now-depends-on-independence-not-upgrades

Patching is not a security strategy

01/19/2026

Today, we honor Dr. Martin Luther King Jr. and recognize the lasting impact of his leadership and legacy.

We hope you take a moment today to pause and reflect on the significance of his work and the progress it helped shape over time.

01/06/2026

Oracle users, how are you feeling about Oracle’s new AI-powered support portal?

The Register just covered the rollout, and the feedback hasn’t been great. People are struggling to find things they used to rely on, like old tickets, patch info, release schedules, and familiar document IDs.

We’re hearing the same thing from the community. There’s real frustration around how the portal launched and the lack of user input along the way.

As Iain Saunderson notes in the article, some users are now concerned about their ability to do business through MOS.

What are you experiencing?

Read the article:

: The company that bet the farm on AI said to have made things worse with AI

01/05/2026

Many organizations know software support alternatives exist but do not know how to assess feasibility.

The Gartner® Market Guide for Independent Third-Party Software Support of Megavendors walks through scenarios, evaluation steps, and Representative Vendors in Independent Third-Party Support for Software.

If you are preparing for renewals or planning migrations, this research can help you structure your evaluation.

Download the Gartner Market Guide here: https://www.spinnakersupport.com/gartner-guide-independent-third-party-software-support/?utm_source=organicsocial&utm_medium=linkedin&utm_content=gartner4

12/24/2025

Wishing everyone a safe, restful, and happy holiday season.
Thank you to our clients, partners, and teammates.

12/22/2025

This time of year, a lot of teams are juggling planning for next year while still dealing with decisions that did not get resolved in 2025.

For organizations running NSX, questions around licensing, support, and long-term direction are still very much on the table.

We recently published a white paper that breaks down what is changing around NSX, what is not, and what teams should understand as they plan ahead. It was created to help organizations think clearly about their VMware investments.

This is one to bookmark, if you have a moment to pause before the new year.

Find the white paper here:

12/17/2025

Software costs keep rising, and many teams are reviewing their support options.

The new Gartner® Market Guide for Independent Third-Party Software Support of Megavendors gives leaders a simple way to analyze cost-saving opportunities from independent third-party support providers.

Download the Gartner Market Guide here: https://www.spinnakersupport.com/gartner-guide-independent-third-party-software-support/?utm_source=linkedin&utm_campaign=organicsocial&utm_content=gartner2

12/15/2025

NSX is changing fast and a lot of IT teams are feeling it.

Broadcom’s shift to VCF only has created real pressure for organizations that built stable, right-sized NSX environments.

Our latest blog breaks down the key questions teams are raising right now, including:

• What the new licensing model actually means
• Why NSX is often overbuilt (and easier to run than people think)
• How immediate mitigation helps teams stay secure between patches
• What continuity looks like when NSX fails
• A clear view of how independent NSX support works behind the scenes

If NSX is on your 2025 headache list and likely to stay there in 2026, this is a good place to start.

Read the blog: https://www.spinnakersupport.com/blog/2025/12/09/how-to-stay-in-control-nsx/?utm_source=linkedin&utm_campaign=organicsocial&utm_content=nsxblog

12/11/2025

Managed services are getting a lot more attention from IT leaders right now, and for good reason.

When teams are stretched thin, the right partner can create the space to focus on innovation instead of constant firefighting. Can you relate? 🚒🚨

Our new blog breaks down how a strong managed services model actually gives organizations more control, not less, and includes a real example of what that looks like in practice.

If you're rethinking how to get more out of the systems you already rely on, read the blog!

Find it here: https://www.spinnakersupport.com/blog/2025/11/14/the-managed-services-revolution-transforming-enterprise-it/?utm_source=linkedin&utm_campaign=organicsocial&utm_content=ms

Managed services aren't just outsourcing—they're strategic enablers that free IT teams to focus on innovation, growth, and customer experience.

12/10/2025

Good morning from Day 2 at Gartner IOCS in Las Vegas!

Day 1 was packed with conversations around VMware, infrastructure, and SAP, and our team loved running into so many of our amazing clients. We’re back at Booth 551 today from 9:45am–6:30pm and ready for more.

And because everything is better with snacks…
Spinnaker is hosting complimentary popcorn on the 3rd floor from 2:30–4:30pm. If you need a mid-afternoon break (or just want good popcorn), "pop" on over and say hello. 🍿

Sharing a few highlights from Day 1 as we kick off Day 2.

12/03/2025

Software is one of the biggest IT expenses, so every renewal matters.

The new Gartner® Market Guide for Independent Third-Party Software Support of Megavendors gives sourcing and procurement leaders a clear way to compare options across the software megavendor market.

If you are exploring alternatives or building a cost optimization plan, this research is a helpful place to start.

Download the Gartner Market Guide here: https://www.spinnakersupport.com/gartner-guide-independent-third-party-software-support/?utm_source=linkedin&utm_campaign=organicsocial&utm_content=gartner