07/31/2026
"What should we automate first?" Honest answer: probably something boring.
The intake that gets retyped by hand. The Monday report that takes the same two hours every week. The routing decision made a hundred times a day. The follow-up that depends on someone remembering.
Clear rules, repetition, a human in the loop for judgment calls. That is where automation quietly pays for itself.
Start boring. Win. Then get ambitious. More use cases: https://k3techs.com/resources/ai-automation-use-cases-for-smbs