i3 Business Solutions, llc

i3 Business Solutions, llc Managed IT and co-managed IT service provider in Grand Rapids, MI. i3 provides help desk support, bac

We are always on the lookout for new team members here at i3. If you or someone you know is passionate about I.T. and ar...
05/18/2026

We are always on the lookout for new team members here at i3.

If you or someone you know is passionate about I.T. and are looking for a company to call home, you can reach out directly to us at [email protected].

Shoot us an email, send us a resume, or just ask to come say hello at our office. We're actively and always looking for our next best hire.

https://i3businesssolutions.com/contact/

What does “raving fan” service actually mean?At i3, it’s more than a buzzword—it’s the standard we aim for every single ...
05/11/2026

What does “raving fan” service actually mean?

At i3, it’s more than a buzzword—it’s the standard we aim for every single day. Most companies focus on customer satisfaction. But satisfaction isn’t the goal.

At i3, we aim for something higher:
👉 Raving Fans.

That means:
1. Connect with people—not just tech
2. Go the extra mile
3. Improve by +1% every time

Because great service isn’t just solving problems—it’s creating experiences people talk about. That’s the difference between doing the job…and doing it unforgettably well.

Yesterday, i3 Business Solutions hosted Silicon Valley Entrepreneur Yan and his team from Kuse to review its AI offering...
05/07/2026

Yesterday, i3 Business Solutions hosted Silicon Valley Entrepreneur Yan and his team from Kuse to review its AI offering "Junior".

Our president, Michael Ritsema, met "Junior" (AI) and Xiankun Wu at a Family Business Alliance event. They're in town for 3 days, so he asked them to stop by i3. We had lunch and it was a great time having the i3 team ask questions and learn from Wu and his team of AI geniuses.

Wu is part of a new class of founders pushing agentic AI + autonomous workforce models, not just copilots. His core philosophy is that AI should move from "tools" to "workers", freeing humans for higher level creativity.

He has a strong AI/startup pedigree:
- Co-founder of rct AI (Y Combinator–backed, raised ~$40M+)
- Built earlier ventures like Readabroad

Recognized globally:
- Forbes 30 Under 30 (Asia & China)

Wu + Kuse + Junior represent a major shift:
Traditional AI Model --> Tools assist people
Kuse Model --> AI becomes a workforce layer

The fascinating takeaways from the i3 team:
1. This is closest to “AI staffing” vs software licensing
2. Competes directionally with:
- Microsoft Copilot (but more autonomous)
- Devin / Cognition Labs
- Agent frameworks (AutoGPT-style), but productized

Biggest enterprise implications:
- Governance (who’s accountable?)
- Identity (AI identity in Entra/AD?)
- Compliance (audit trails, decision authority)
- Workforce economics (AI vs FTE cost curves)

Our i3 team focuses on Automation, AI & Productivity Enablement. For us, that means business automation and AI services leveraging Microsoft Copilot, Power Automate, Teams agents, and workflow optimization.

When we say "technology marches on", Wu and his team certainly are at the front of that line!

Compliance is another growing consideration in manufacturing, especially for suppliers to regulated industries like aero...
04/28/2026

Compliance is another growing consideration in manufacturing, especially for suppliers to regulated industries like aerospace, defense, and healthcare. Standards such as NIST 800-171, CMMC, and ISO 27001 require strict data-handling practices and cybersecurity documentation.

i3 Business Solutions assists manufacturers in achieving and maintaining these certifications. We implement encryption, audit logging, and secure data-transfer mechanisms that meet compliance mandates without burdening operations. Our consultants prepare readiness assessments, gap analyses, and documentation templates to streamline certification processes. Compliance becomes a competitive advantage, proving to customers that your organization meets stringent security expectations.

Book a Compliance Readiness Review today: https://i3businesssolutions.com/contact/

Are you confident your business can keep pace with rising regulatory pressure and stakeholder scrutiny?Compliance and ri...
04/14/2026

Are you confident your business can keep pace with rising regulatory pressure and stakeholder scrutiny?

Compliance and risk management have shifted from being a checkbox exercise to a boardroom priority. Regulators, customers, and investors expect proof that your organization can safeguard sensitive data, prevent disruptions, and operate responsibly. Failure to meet those expectations isn’t just costly it can damage your reputation, block new business opportunities, and erode customer trust.

Learn how i3 can help navigate the complex world of cybersecurity governance, risk management, and compliance: https://i3businesssolutions.com/compliance-risk-management/

Cybersecurity isn’t only about firewalls, encryption, or antivirus. It’s about proving that your organization meets stri...
03/31/2026

Cybersecurity isn’t only about firewalls, encryption, or antivirus. It’s about proving that your organization meets strict standards set by regulators, auditors, and industry bodies. Every industry has requirements designed to protect sensitive information, reduce risk, and maintain public trust.

The cost of non-compliance is steep:
- HIPAA fines can reach millions of dollars for mishandled patient data.
- PCI DSS violations can mean heavy penalties, loss of credit card processing privileges, and even lawsuits.
- GDPR fines have exceeded hundreds of millions for international businesses.

Beyond fines, non-compliance damages your reputation, causes customers to lose trust, and can result in lost contracts or government restrictions. Even the strongest cybersecurity system may fail an audit if it isn’t mapped to compliance requirements.

That’s where i3 Business Solutions steps in; we simplify complex regulations into practical cybersecurity controls, helping you avoid penalties, satisfy auditors, and protect your business reputation.

7 Warning Signs Your Data Backup Strategy May Fail When Your Business Needs It Most.Backup weaknesses rarely appear with...
03/25/2026

7 Warning Signs Your Data Backup Strategy May Fail When Your Business Needs It Most.

Backup weaknesses rarely appear without signals. In most cases, the system is already showing warning signs long before a data loss incident occurs.

Click the link to view seven indicators that your backup environment may need attention.

Think your backups are safe? Discover 7 warning signs your data backup strategy may fail and how to fix risks before data loss disrupts operations.

03/11/2026

In a recent webinar about Microsoft 365, Michael Ritsema and Mike Stoykovich, talked about addressing admin login best practices.

Check out this quick 45 second clip that drops 3 quick tips to keep your environment safe and secure.

Starting a new IT relationship can be a daunting undertaking, but our tried and true process makes the process easy on y...
03/03/2026

Starting a new IT relationship can be a daunting undertaking, but our tried and true process makes the process easy on your team and your time.

Our work begins with a practical reality check. We run discovery workshops with stakeholders across your company, from IT and HR to finance and operations, to understand current workflows, pain points, and compliance obligations. That input informs a migration and adoption roadmap that minimizes disruption and maximizes immediate value. Migrations vary widely: some clients need mailbox consolidation and fast Exchange lifts, while others require complex coexistence between on-premise systems and cloud directories. i3 orchestrates the technical details: directory synchronization, DNS records, mailbox moves, public folder handling, and mailbox permissions, so cutovers are predictable and quiet rather than chaotic.

Talk to our migration experts today and book a Free Discovery Session. Just click this link: https://i3businesssolutions.com/contact/ -form

Michael Ritsema had the honor of participating in the Small Business Association of Michigan (SBAM) Leadership Council P...
02/23/2026

Michael Ritsema had the honor of participating in the Small Business Association of Michigan (SBAM) Leadership Council Policy and Engagement Day at the Capitol Building Heritage Hall in Lansing, Michigan.

Led by Brian Calley, former Lieutenant Governor serving under Governor Rick Snyder. The group advocates for small business in the State of Michigan.

i3 is a member of multiple Michigan and Grand Rapids based small business and technology organizations and alliances and Mike is extremely passionate about the ability of businesses to lift individuals and their communities towards their goals.

It's always great to see our C.E.O. out serving and supporting . 👏 🙌

Address

560 5th Street NW
Grand Rapids, MI
49504

Opening Hours

Monday 7am - 6pm
Tuesday 7am - 6pm
Wednesday 7am - 6pm
Thursday 7am - 6pm
Friday 7am - 6pm

Telephone

(616)7194100

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