MHA Consulting, Inc.

02/10/2026

When communication breaks down during a crisis, even manageable incidents can spiral. In this week’s blog, Senior Advisory Consultant Richard Long looks at why many organizations struggle with crisis communication. His post is, “From Chaos to Clarity: 10 Practical Tips for Getting Crisis Communication Right.”

10 crisis communication tips for business continuity: scripts, spokespeople, internal channels, contact lists, activation rules, and social media.

02/06/2026

A disruption at a critical supplier can quickly become your disruption. In “6 Tips to Help You Vet Your Third-Party Vendors,” MHA Consulting CEO Michael Herrera shares practical advice to help organizations identify vendor risks, strengthen continuity, and protect their operations.

Vetting third-party vendors through a business continuity lens: governance, critical vendor ranking, risk checks, site visits, contracts, and monitoring.

01/08/2026

The beginning of the year provides an opportunity for BC professionals to step back and reflect. In this week’s blog, Senior Advisory Consultant Richard Long explores five areas worth checking now, from emergency management and remote work strategies to skills backups, equipment readiness, and roadmap updates.

Review overlooked business continuity areas, including emergency management, remote work strategies, skills coverage, and equipment readiness, to strengthen resilience before the year picks up.

01/01/2026

Happy New Year from MHA! May your exercises be productive, your foundations solid, and your teams prepared.

12/18/2025

When a layout changes or a point of contact rotates, continuity plans age in silence.

These small updates matter when people rely on directions, access, and infrastructure that no longer match reality.

We break down how facility accuracy shapes readiness and what to look for inside your own program.

Full post:

Facility data changes fast. Learn why accurate site mapping is the foundation of reliable continuity plans, and how teams keep plans aligned with the real world.

12/18/2025

NFPA 1660 looks like a full rewrite, but it isn’t. Most of NFPA 1600 remains intact.

The real work sits in documenting how your sites actually operate under stress.

That’s where teams lose time during an incident, and the standard now calls it out directly.

This BCMMetrics guide unpacks the changes and explains how to adapt quickly without rebuilding your program.

Read the full post:

A practical guide to NFPA 1600 vs. 1660. See what changed, what didn’t, and how to show compliance fast without rebuilding your continuity program.

12/18/2025

Happy holidays from MHA Consulting. Thank you for all you do to keep operations steady and organizations ready.

12/18/2025

Most crisis frameworks look great until the moment they’re needed.

APIE is a strong framework, but it only works if it’s practiced before the stakes are real.

That’s the focus of the APIE in Action handbook: how to use Assess → Plan → Implement → Evaluate inside crisis exercises so teams build the muscle memory that holds up under real pressure.

Download it here: https://hubs.li/Q03YF1M00

12/18/2025

Before a BC tool ever goes live, you can usually tell whether it will support your program or become another system people work around. The clues are subtle, but they show up early—and we’ve seen them across hospitals, banks, utilities, and universities.

This blog breaks down the red flags and explains how to spot them early.

Read the full post on our website:

Learn how to evaluate business continuity software based on real-world use: consistency, version clarity, update workflows, and reporting your team will actually maintain.

12/09/2025

The last 18 months have shown how quickly disruptions can affect both digital services and physical supply chains. This week, Richard Long explores the two core activities every organization needs to strengthen resilience: assessing and mitigating risks, and preparing for outages. Read more in: “The Essentials of Resilience: Mitigate Your Risks and Prepare for Outages.”

Recent digital and supply-chain disruptions show why every organization must understand its risks and plan for outages. Learn the two fundamentals of resilience.

12/08/2025

If you’re in banking or credit unions, you already know FFIEC sets a very high bar for business continuity.

What examiners really want isn’t more documentation. They want a clean, consistent story across your BIAs, plans, tests, and third-party dependencies.

This BCMMetrics blog explains exactly what examiners look for and how to avoid the common stumbling blocks that slow down reviews.

If you’re preparing for an upcoming exam, this guide will help you walk in with confidence.

Read it here:

FFIEC examiners want proof your BC lifecycle holds together. Learn what they look for and how to show exam readiness without a last-minute scramble.