11/22/2025
Sharing the story of a moderator from a hacker discussion group who was (almost) the victim of a sophisticated EBay scam. The key takeaway is that the scammers are using STOLEN TRACKING NUMBERS, usually from compromised business/commercial shipments. This prevents the shippers from easily being able to share the information with either the victim or EBay itself.
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Sharing a interesting fraud case that unfortunately I was a victim of recently. It was an ebay transaction and until this one I had never had a fraud issue. Against my better judgement I decided to win a $700 camera lens auction. The first red flag was a new seller, but the last 25 years having never had an issue and with eBay's guarantee I decided to take a chance. Auction ended very early in the morning on a Monday. This was also a red flag but so far nothing bad happened. Seller took a little bit but provided a tracking number. But then things started to be strange. The lens was supposed to be from Montana, but it showed up immediately in the closest big city with delivery schedule for the next day. The next morning I was home and I get an email saying the package was delivered. That was surprising since my cameras hadn't alerted me to any activity. I go out and no package. I already had an idea but was hoping that I was wrong. Contacted the seller right away. In the mean time I looked at the confirmation information and it said it was delivered and accepted by a name I wasn't familiar with.
I contacted UPS and they confirmed that the package had been delivered to the address it was sent to, but they also confirmed it wasn't my address. My hopes were sinking at this point, but I still hadn't proven fraud. The seller finally responded the next day that they had "talked to the UPS manager" and they would deliver the next day and said it was a UPS mistake. If I had doubts about whether this was fraud the sellers assurance "I have no reason to deceive you" ended that.
But now I had an interesting problem, the tracking number showed delivered to my city. UPS for privacy reasons wouldn't release the delivery address since it wasn't sent to me, and kept wanting me to contact the sender.
Ebay requires you to wait at several points before you can take certain actions. But as soon as I could I alerted that there was a problem. Then I had to wait. The seller responds with the tracking number to Ebay. I have to wait several more days. Finally I can file a claim for the item not being received. Within an hour I have a denied claim from Ebay saying that the package was delivered, this was obviously and automated system. I filed the appeal right away, but then I got to work.
A lot of time on the phone and an email to UPS's global fraud department finally got me an email confirming that the tracking number was in no way tied to my address. The problem, UPS's privacy rules prevent them giving me any information about the shipment, and the inability to get the customer service people to understand that I was dealing with a fraud issue that my believe was the tracking number was stolen from a legitimate shipment and used as false evidence of delivery. Eventually I did learn that the package originated form a parts distributor and was delivered to a local manufacturing company.
Ebay not having access to the full shipping information only sees the package being delivered to my city though.
After several communications with Ebay I as able to get my money refunded, however they still were treating it like it was being done as a courtesy. It took a lot of explaining that this was actually a fairly sophisticated fraud scheme. My guess is the tracking info is stolen from a business email compromise and then matched up to the sale. But it definitely causes issues for the buyer since they aren't a real party to the shipment associated to the tracking number.
I did end up filing an IC3 report just for tracking purposes. After some investigation I did find a few accounts of people getting hit with a similar issue but all of the ones I saw had lost the case and not gotten their money back mostly because of how difficult it is to actually get proof of what is happening.
This is a really good example of how the use of stolen data can be used to impact others that have no relation to the data. If I had not acted quickly and done the investigation I did I don't think I would have gotten my money back either. This is definitely something to consider when making purchases on Ebay, as they could easy rule against you and then you are left trying to get your bank or credit card company to do a charge back but if you don't have the proof you might lose there as well.
ADDING: Because people are missing this. I confirmed the package was legitimate, I know the shipper and the receiver of the package and the "seller" has no relation to the shipment and did not ship anything. The package was a shipment of parts from an industrial supply company to a local manufacturer and weighed 21 lbs. That is what made the whole thing interesting.