08/12/2026
If you've built your business through years of good work, referrals, relationships, and reputation, hiring someone to work on your brand can feel like a surprisingly big leap of faith.
You know your business.
You may not know all the terminology agencies, designers, and marketing companies use. And you shouldn't have to become a branding expert just to make a good hiring decision.
Instead, pay attention to something simpler:
Are they genuinely trying to understand what you've built?
Do they ask what's working before deciding what needs to change?
Do they understand why you're considering this investment now?
Can they explain what their recommendations are supposed to help your business accomplish?
And what happens after everything launches and your team actually has to use it?
Those questions can tell you a lot.
I wrote Before You Hire a Branding Agency, Read This as a practical guide for business owners and nonprofit leaders trying to make sense of those decisions.
Whether you're considering a refresh, a rebrand, a new website, or simply know that something about your current brand isn't keeping up with the organization, you don't need to have the solution figured out before asking for help.
🔗 Read the article:
https://thedylanrogers.substack.com/p/before-you-hire-a-branding-agency
🎧 Prefer to listen? Read or listen on the go via the Substack app.
And if another business owner or nonprofit leader comes to mind, please share it with them.
You don’t need to know the language of branding to know when the way your business presents itself no longer reflects the business you’ve built.