JB-Nets Broadband Services

JB-Nets Broadband Services A locally, family owned business dedicated to bridging the digital divide in Gallia & Lawrence Ohio.

09/13/2026

FINAL UPDATE : The WiFi Calling issue has now been fully resolved by AT&T. Our team has removed the temporary fix, and all should now be running normally. -Mon. Sept. 14, 10:30 AM
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UPDATE 2 : Our team has currently managed to put a temporary fix in place to correct the AT&T WiFi calling issue. They are still working to get this fully resolved with AT&T themselves, however any customer with AT&T Cell service should be able to use their WiFI calling once again. We will post any other updates we receive. Sun. Sept. 13, 2:30 PM
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UPDATE: Our technicians have been looking into the AT&T Wi-Fi calling issue, and may have found the root of the problem. However, it appears that the disconnect is on AT&T's end. They are trying to figure out who they need to get ahold of, which may take some time.
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We have been getting several reports of an issue with AT&T wi-fi calling on our network. Our team has begun investigating the problem. We currently do not have an eta, but will keep this post updated as we make progress with the issue. - Sun. Sept 13, 10:15 AM

09/04/2026

We were notified that RealChoice TV had a blip in their DNS. If you are a customer subscribed to this tv streaming, and seem to be having issues, you may need to close and re-open the app to get it back up and running. If that does not correct the issue, you may need to power cycle, or reboot the TV/Roku or Fire stick.

Our Office, Field Support, and Technical Support will be CLOSED Monday, 9/7 in observance of Labor Day. Everyone have a ...
09/04/2026

Our Office, Field Support, and Technical Support will be CLOSED Monday, 9/7 in observance of Labor Day. Everyone have a safe weekend!

Are you looking for a new home phone provider? We've got you covered!
08/26/2026

Are you looking for a new home phone provider?

We've got you covered!

08/24/2026

To better assist our customers and provide longer phone technical support hours we are trying a new system. Please bare with us as we work out all the bugs, and if you experience any problems please feel free to contact us and let us know. If contacting via phone 740-446-2975 please choose option 2.

Issues have been resolved and customers have been moved back over. We will continue to monitor the situation. If you are...
08/11/2026

Issues have been resolved and customers have been moved back over. We will continue to monitor the situation. If you are still having issues with your service, please give our Phone Technical Support a call at 740-446-2975. Hours are 9 AM - 7 PM, 7 days a week. - Tue. Aug, 11, 3:00 PM UPDATE

We are currently experiencing issues with our Upstream Provider. We have switched customers over to our Secondary provider to restore service. Slower than normal speeds may be seen because of this and Public IP customers will experience service outage until this is restored. We will update this post with any information we receive. - Tue. Aug 11, 12:15 PM

Service has currently been restored. Our support team will continue to monitor the situation in case the issue happens a...
08/07/2026

Service has currently been restored. Our support team will continue to monitor the situation in case the issue happens again, in which a tower climb and equipment exchange maybe required. - Fri. Aug, 7 8:20 PM UPDATE
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We are currently experiencing issues in our Shoestring Ridge service area. Our repair team has been notified and they are going on-site to investigate what may be causing the problem. We will update this post with any information we receive. - Fri. Aug 7, 7:20 PM

⚠️ Scheduled Tower Maintenance: Fri July, 24th ⚠️📍Affected Areas : St Rt 588 / Buhl Morton RdOur Tower Team will be doin...
07/22/2026

⚠️ Scheduled Tower Maintenance: Fri July, 24th ⚠️
📍Affected Areas : St Rt 588 / Buhl Morton Rd

Our Tower Team will be doing maintenance on our Curry Tower this Friday (7/24). They will be adding additional height, and will be moving equipment around to fix our backhaul issue and to get it prepped for FiberStream availability. This may cause intermittent service throughout the day until the project is complete. The areas affected will be St Rt 588 and Buhl Morton Rd area.

07/16/2026

Update7/17/26 2:30pM: all maintenance is completed

We will be doing maintenance on our Green Valley headend affecting those throughout state route 160 and parts of Bidwell. This outage will not be long but you will experience intermittent connectivity. We will also be doing maintenance in the Decatur area resulting in a small window of intermittent connectivity. We thank you for your patience.

Our guys were out doing a fiber splice and drop today. Great job David and crew!
07/14/2026

Our guys were out doing a fiber splice and drop today. Great job David and crew!

Address

102 State Route 850
Gallipolis, OH
45631

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 5pm

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