Sparklight

03/16/2026

* Resolved *

Outage alert 10:27 a.m. CDT (WeeMaTuk, IL): We are aware of an outage impacting internet service for some customers in WeeMaTuk, IL. Our technicians are currently working to restore service as quickly as possible. We apologize for any inconvenience and will post again when services are restored.

Update 3:46 p.m. CDT: We’re so sorry for any inconvenience caused and are happy to share that services have resumed. Should you continue to experience service issues, please reboot your modem. For additional assistance, tech support can be reached at 800-397-6682. Thank you again for your patience!

Rebooting your modem: https://bit.ly/modemreboot

02/23/2026

⏰ 𝐐𝐮𝐢𝐜𝐤 𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲 𝐫𝐞𝐦𝐢𝐧𝐝𝐞𝐫! Next week (the 𝐟𝐢𝐫𝐬𝐭 𝐰𝐞𝐞𝐤 𝐨𝐟 𝐌𝐚𝐫𝐜𝐡), this Page will officially merge with 𝐒𝐩𝐚𝐫𝐤𝐥𝐢𝐠𝐡𝐭’𝐬 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐏𝐚𝐠𝐞 as 𝐍𝐨𝐯𝐚𝟏𝐍𝐞𝐭 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐒𝐩𝐚𝐫𝐤𝐥𝐢𝐠𝐡𝐭. 🎊

✅ 𝐍𝐨 𝐚𝐜𝐭𝐢𝐨𝐧 𝐧𝐞𝐞𝐝𝐞𝐝 — it’ll happen automatically, and everything will carry over smoothly.

Want to make sure you keep seeing us in your feed? Just hop over to Sparklight and click Follow.

And if you’re on the other socials, we’re there too: Instagram and TikTok (), and X ()

We’re so excited for this new chapter — and we’re grateful you’re coming with us!

02/17/2026

🎉 𝐁𝐢𝐠 𝐧𝐞𝐰𝐬, 𝐧𝐞𝐢𝐠𝐡𝐛𝐨𝐫𝐬! We’re excited to share that Nova1Net is now Sparklight — and to make things even easier, this page will merge with Sparklight’s Page during the first week of March.

𝐓𝐡𝐞 𝐠𝐨𝐨𝐝 𝐧𝐞𝐰𝐬? ✅ You don’t need to do anything. The merge will be seamless and you’ll still get updates, support info and community news – just under our new name.

If you’d like to get a head start, you can follow Sparklight right now and tapping Follow.
You can also find us on Instagram, TikTok [] and X: []

We can’t wait to share what’s next with you — thanks for being part of our community! 💛

02/10/2026

Scammers are getting sneakier, but so are we.

From fake emails to phony tech support calls, online scams are everywhere. That’s why we’re here to help you stay one step ahead.

✅ Double-check email addresses
✅ Don’t click on sketchy links
✅ Never share personal info with someone you don’t know
✅ When in doubt, go straight to the source

We live and work in the same neighborhoods you do, and keeping our community safe online is something we take seriously. Let’s look out for each other, online and off.

Click through to learn more tips from the FBI – Federal Bureau of Investigation.

Preventing internet-enabled crimes and cyber intrusions requires computer users to be aware and on guard.

02/07/2026

💘 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐩𝐞𝐫𝐟𝐞𝐜𝐭 𝐕𝐚𝐥𝐞𝐧𝐭𝐢𝐧𝐞’𝐬 𝐦𝐨𝐯𝐢𝐞 𝐧𝐢𝐠𝐡𝐭?

We’ve got you! Whether you’re into sweet classics, laugh out loud rom coms, or something a little unexpected, this year’s list has a cozy pick for every kind of date night. Snuggle in and try:
🍿Pride & Prejudice (Netflix)
🍿Valentine’s Day (Hulu)
🍿Set It Up (Netflix)
🍿Bones and All (Prime Video)
🍿If Beale Street Could Talk (Apple TV)

Grab your snacks, get comfy, and make it a night to remember. 💕

There are plenty of romantic movies that are perfect to watch with your partner for every day, but especially on Valentine’s Day. Here are some of them.

02/05/2026

Got questions? Need a hand? We’re just a call or message away! Whether you’re dealing with tech troubles or just want to say hi, our local team is here and happy to help.

Check out all the ways you can reach us right here nova1net.com/customer-service

We’re your neighbors, and we’ve got your back.

01/26/2026

Want stronger WiFi at home? 𝐓𝐫𝐲 𝐭𝐡𝐞𝐬𝐞 𝐟𝐢𝐯𝐞 𝐞𝐚𝐬𝐲 𝐰𝐢𝐧𝐬:
✔️ 𝐎𝐮𝐭 𝐢𝐧 𝐭𝐡𝐞 𝐨𝐩𝐞𝐧: give your router a central location 📶
✔️ 𝐎𝐟𝐟 𝐭𝐡𝐞 𝐟𝐥𝐨𝐨𝐫: a higher spot helps the signal reach farther
✔️ 𝐔𝐩𝐝𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐫𝐨𝐮𝐭𝐞𝐫'𝐬 𝐟𝐢𝐫𝐦𝐰𝐚𝐫𝐞 to the latest version
✔️ 𝐑𝐞𝐭𝐢𝐫𝐞 𝐨𝐥𝐝𝐞𝐫, 𝐬𝐥𝐨𝐰 𝐝𝐞𝐯𝐢𝐜𝐞𝐬 that can bog things down
✔️ Ask about our 𝐰𝐡𝐨𝐥𝐞-𝐡𝐨𝐦𝐞 𝐖𝐢𝐅𝐢 𝐬𝐲𝐬𝐭𝐞𝐦 𝐟𝐨𝐫 𝐬𝐞𝐚𝐦𝐥𝐞𝐬𝐬 𝐜𝐨𝐯𝐞𝐫𝐚𝐠𝐞 throughout your home

𝐍𝐞𝐞𝐝 𝐦𝐨𝐫𝐞 𝐡𝐞𝐥𝐩? Visit nova1net.com/customer-service or call our 24/7 tech support team at 877-227-8901.

01/23/2026

⚠️ 𝐖𝐞𝐚𝐭𝐡𝐞𝐫 𝐀𝐥𝐞𝐫𝐭: Due to Winter Storm Fern's impact across large portions of Central and Midwestern U.S. this weekend, we urge all of our customers to stay safe and follow the directives of local public officials. Heavy snow, high winds, and power outages are possible in various areas. While we'll do everything we can to keep your services up and running, there's a chance our customers may experience service disruptions, power outages, and delayed or canceled service appointments. Our priority, after first ensuring the safety of our associates, is to continue to serve our residential and business customers.

If a storm impacts Nova1Net's services, we will update our customers on our page, and with recorded messages at 1-877-227-8901.

The Weather Channel recommends the following tips to stay safe:
✔️ Put together a plan that includes an emergency survival kit and supplies;
✔️ Layer your clothes and keep extra blankets on hand;
✔️ Charge your devices and download offline entertainment to keep boredom at bay.

For additional tips, please visit bit.ly/45uo5GV.

01/20/2026

Staying safe online doesn’t have to be complicated and we want to help you feel confident every time you connect.

We’re sharing some smart tips from the National Cybersecurity Alliance to help protect your privacy and keep your personal info secure:
✅ Use strong, unique passwords
✅ Keep your privacy settings updated
✅ Be cautious with links and public Wi-Fi
✅ Turn on multi-factor authentication when available

Whether you're working, streaming, or helping your kids with homework, a few simple steps can make a big difference.

Click through to check out the full guide.

Explore essential resources on Online Safety and Privacy, covering everything you need to stay safe and secure online. From guides and videos to in-depth toolkits, we provide practical steps to protect yourself and your loved ones.

01/19/2026

Is your Wi-Fi feeling sluggish lately? You’re not alone but there are some super simple ways to give it a boost!

From moving your router to updating your gear, even small changes can make a big difference. WIRED put together a great guide with tips to help you get the most out of your connection and we’re all about helping you stay connected to what matters.

Click through to check out the article. 👇

And if you’re ready for faster, more reliable internet, visit nova1net.com 𝐨𝐫 𝐜𝐚𝐥𝐥 𝟑𝟎𝟗-𝟑𝟒𝟐-𝟗𝟔𝟖𝟏. We’ve got you covered!

From changing Wi-Fi channels to routing an Ethernet cable, there’s always something you can do to improve your internet at home.