07/26/2021
Alert, Beware of Scams
We have noticed a SHARP increase in email and phone call scams. These attacks go after your bank accounts, computer and phone accounts or attempt to get you to send money to a stranger.
Phone Scams
These days, we have to recommend you only answer phone calls from numbers you know. Calls from unknown numbers SHOULD NOT BE ANSWERED. Let them go to voice mail, if it is a real person, they will leave a message. Again, do not engage these callers, let it ring to voice mail.
Watch Out For Email Scams
Emails from Amazon or other eCommerce websites are usually helpful order confirmations. Not lately. Fake emails, that appear to come from Amazon or other online stores are appearing in user’s inboxes with strange orders and a phone number you can use to dispute the order. DO NOT CALL the number on the email. Also, DO NOT CLICK any links on the email. If you do not recognize the order, go to Amazon.com or the online store you shop at and check your account by logging in. The phone number in the fake email is to a call center who’s intention is to get your bank account. They we will try every high pressure trick in the book to get you to succumb and allow them on your computer or phone. Once you let them on, they can get all kinds of information from your device and make your life a living hell.
They also send fake emails that appear to be from popular banks. Do not click on any links or call any numbers in these emails!
Here is a recent fake email. The BLUE highlighted area shows Wells Fargo spelled with a dash and additional spacing. The real bank never does this. The YELLOW highlighted area shows an email that is not related to Wells Fargo. If it says anything other then .com, it is a scam. You can also preview the links on a computer by just placing your mouse cursor over them. DO NOT click, just place the mouse cursor over a link, a small text box will appear. If it does not end with wellsfargo.com, it is a scam. The method to preview the link on iphone or Android is problematic so you must rely on seeing the true email address the message comes from!
Too much to look at? Do nothing with the email, pull out your bank card and call the support number on it. Get to the fraud department and ask them what they think about the email. They deal with this 100 times a day and will tell you what to look for.