10/26/2022
CRM VS ERP 💥
What is the difference?
✔️ CRM (Customer Relationship Management) is a sales management system. It is focused on the process of working with customers.
Depending on the company's field of activity and the specific CRM system, additional modules can be connected.
Examples:
• Corporate site management system.
• Systems for building breakthrough sales.
• Email mailing services.
• Cloud storage.
• Messengers.
✔️ ERP (Enterprise Resource Planning) — a set of enterprise resource management systems: production, personnel, finance, logistics processes.
ERP is aimed at the organization and work processes and operations within the company. It is used to manage labor resources, assets, the supply chain and production of the final product, as well as financial management.
Examples:
• Transaction log and cash flow.
• Quarterly and annual reports, audit.
• Monitoring of the company's financial condition.
• Work organization and schedule;
• Supply of materials and raw materials.
• Management of the production chain.
What else do you want to know about it? Write in the comments down below.