03/31/2026
Welcome to the IdeaTek family, Epic Touch customers! 🌐✨
We’re excited to share that as of today, March 31, Epic Touch has officially joined IdeaTek.
While our name is changing, our commitment to providing high-quality, local service for Elkhart and Liberal remains the same. We know change brings questions, so here is what you need to know right now:
✅ No Action Needed: Your internet service will continue without interruption, and your current pricing and local support remain the same.
✅ Billing: Please continue paying your bill exactly as you always have. We’ll provide clear instructions before we transition to a new billing platform in the coming weeks.
✅ Support: You can still reach the same local team you know and trust at 800-554-4250.
As we invest in infrastructure upgrades in your area, you’ll eventually have access to even faster speeds and more options. We’re a Kansas-based company from Buhler, and we’ve been connecting rural communities for nearly 30 years. We can't wait to grow with you!
Please visit our transition page for FAQs and to tell us about your current service experience: ideatek.com/epictouch
