07/10/2026
Retailers aren't asking whether they should use AI anymore. They're asking:
Where should we start?
Search?
Merchandising?
Sales?
Personalization?
The reality is that AI delivers the most value when these capabilities work together,not as isolated features, but as connected agents that continuously learn, adapt, and optimize the customer experience.
According to McKinsey, companies that effectively use AI can see enhanced customer satisfaction by 15 to 20 percent, increase revenue by 5 to 8 percent, and reduce the cost to serve by 20 to 30 percent.
This is the promise of Agentic Commerce:
✔ Search that understands intent
✔ Merchandising that adapts in real time
✔ Sales assistants that accelerate revenue
✔ Personalization that evolves with every interaction
The retailers that win won't simply add AI features.
They'll build AI-enabled commerce ecosystems where every customer interaction becomes smarter than the last.
In our latest blog, we share a practical roadmap for implementing AI across search, merchandising, sales, and personalization without rebuilding your entire commerce stack.
Read the full blog here - https://tinyurl.com/455mj46f
Learn how to implement Agentic Commerce across search, merchandising, sales, and personalization without rebuilding your ecommerce platform.