05/15/2023
On May 15, 2023, TIW released ALERE Business Applications v18.0.
This new version includes the following:
+ Intercompany Transfers
+ ACH payment file generation
+ Express Service Tickets
+ FedEx Shipping integration
+ New document management options on Work Orders and BOMs
30+ other new features and enhancements as detailed in the New Features pamphlet: bit.ly/ALERE18
Clients with current SMA's will automatically receive v18 if they have chosen to have the product shipped directly to them. Otherwise, the upgrade will be sent to their reseller.
Please be sure to familiarize yourself with the General Installation Notes to ensure a smooth upgrade process from previous releases. https://bit.ly/ALEREInstall
ALERE's technical documentation has been updated and is available for download or may be viewed through our online web help at: https://help.tiwcorp.com
Please ensure a complete, restorable backup has been made before upgrading.
Please reach out to Technical Support with any questions.
Thank you.